Junior Project Manager

Agency; New York (NY); On-site; USD 28,000 - 34,000; Full time

Job summary

Agency in New York City is seeking a junior project manager to support cross-functional initiatives across customer operations, customer success, finance, and internal operations. You will work directly with senior leaders, keeping projects organized and on schedule while using modern project management platforms and AI tools to streamline workflows.

This floating, high-impact role is ideal for someone early in their career who thrives in fast-paced startup environments and wants exposure to how

Qualifications

• Bachelor's degree required
• 2+ years in business operations, consulting, customer success, finance, or similar
• Highly organized with exceptional attention to detail
• Comfortable managing multiple workstreams simultaneously
• Strong written and verbal communication skills; technically proficient with SaaS tools
• Curious, adaptable, solution-oriented
• Thrives in fast-paced, high-accountability environments
• Bonus: startup experience, professional services/consulting, or AI tool usage

Responsibilities

• Coordinate and track cross-functional projects across customer success, operations, finance, and internal initiatives
• Maintain detailed project plans, timelines, and deliverables
• Monitor task completion and proactively follow up with stakeholders
• Support client-facing project coordination and onboarding processes
• Assist with billing, invoicing, documentation, and operational reporting
• Identify workflow inefficiencies and propose improvements
• Use project management software (e.g., Asana, ClickUp, Monday) to manage task flow
• Leverage AI tools to automate tracking, reporting, documentation, and communication
• Prepare executive summaries and internal performance updates
• Jump in where needed - this role floats across departments

Skills

Strong communication skills

Multitasking

Tech-savvy SaaS tools

Detail-oriented

Education

Bachelor's degree

Tools

Asana

ClickUp

Monday.com

Job description

Location: New York, NY (100% In person)

Employment Type: Full-Time (Hourly, Non-Exempt)

Compensation: $20-$25 per hour + overtime (Typical annual earnings: $57,000-$72,000 including overtime)

About the Role

We are seeking a high-energy, detail-oriented Junior Project Manager to support cross-functional initiatives across customer operations, customer success, finance & billing, and internal business operations.

This is a floating, high-impact role designed for someone who thrives in fast-paced startup environments, enjoys wearing multiple hats, and wants exposure to how a high-growth company actually runs behind the scenes.

You will work directly with senior leaders and department heads to keep projects organized, on schedule, and moving forward. You will use modern project management platforms and AI tools to streamline workflows, eliminate bottlenecks, and ensure execution excellence.

If you enjoy structure, speed, accountability, and learning how businesses scale - this role is for you.

What You'll Do

• Coordinate and track cross-functional projects across customer success, operations, finance, and internal initiatives
• Maintain detailed project plans, timelines, and deliverables
• Monitor task completion and proactively follow up with stakeholders
• Support client-facing project coordination and onboarding processes
• Assist with billing, invoicing, documentation, and operational reporting
• Identify workflow inefficiencies and propose improvements
• Use project management software (e.g., Asana, ClickUp, Monday, etc.) to manage task flow
• Leverage AI tools to automate tracking, reporting, documentation, and communication
• Prepare executive summaries and internal performance updates
• Jump in where needed - this role floats across departments

Qualifications

• Bachelor's degree required
• 2+ years of work experience in business operations, consulting, customer success, finance, or similar operational role
• Highly organized with exceptional attention to detail
• Comfortable managing multiple workstreams simultaneously
• Strong written and verbal communication skillsTechnically proficient and comfortable using modern SaaS tools
• Curious, adaptable, and solution-oriented
• Thrives in fast-paced, high-accountability environments

Bonus if you:

• Have startup experience
• Have worked in professional services, consulting, or compliance-driven industries
• Have experience using AI tools to increase productivity

Work Environment & Expectations

Hourly, non-exempt role

$20-$25 per hour, depending on experience

Overtime expected during high-volume periods (up to ~50 hours per week)

Typical total annual compensation ranges from $57,000-$72,000, including overtime

High ownership, high growth, high expectations

This role is ideal for someone early in their career who wants to accelerate learning, gain exposure to multiple business functions, and grow into senior operations, strategy, or leadership roles.

Why This Role is a Career Accelerator

You will:

• See how strategy turns into execution
• Work directly with decision-makers
• Learn how high-growth companies manage complexity
• Develop operational discipline and leadership skills

This is not a passive support role - it is an execution engine position inside a scaling organization.

Benefits:

• 10 days of paid time off (PTO)
• 11 paid federal holidays
• 401(k) with 4% company match
• Monthly healthcare stipend
• Gym membership stipend
• Weekly team lunches and in-office snacks
• Eligible for stock options grants after year 2

About Agency Cybersecurity:

Agency Cybersecurity is fast growing venture-backed startup that provides best-in-class cybersecurity and compliance. Our software and services simplify complex compliance frameworks including SOC2, ISO 27001, HIPAA, and others, empowering businesses to scale securely and confidently. We're backed by top tier investors like Y Combinator and have offices in NYC, Boston, Richmond, and London.