Project Manager

Content Guru; Reston (VA); Hybrid; USD 70,000 - 100,000; Full time

Job summary

Content Guru is looking for a Project Manager based in Reston, Virginia. In this role, you will manage technology projects, ensuring they are completed on time, within budget, and meet customer expectations.

The ideal candidate has a Bachelor's degree in STEM, strong project management experience, and excellent communication and organizational skills. Enjoy a hybrid work environment with flexible in-office days.

Qualifications

• Strong experience in project management or project delivery in the technology sector.
• Proven ability to effectively manage projects from start to finish and work to a deadline.
• Experience in working with the software development lifecycle or cloud platforms.

Responsibilities

• Initiate and manage projects in accordance with project management methodologies.
• Ensure projects are delivered on time, within budget and to quality expectations.
• Manage customer communications and project documentation throughout the lifecycle.

Skills

Project management

Communications

Organisational skills

Problem-solving

Interpersonal skills

Education

Bachelor's degree in STEM or equivalent

Job description

Content Guru is a leading provider of cloud communications solutions.

Location

This role is based in our office in Reston, Virginia. We expect applicants to commute a minimum of 3-4 days per week to the office per our hybrid working policy.

Key Responsibilities

• Initiate projects in accordance with any project management methodology in force from time to time and establish the appropriate level of project documentation and control for the project being managed.
• Ensure projects are delivered within tolerance: time to project completion date, cost and quality.
• Ensure that all project documentation is maintained to a high standard and that all project deliverables meet the customer’s expectations of performance and quality.
• Establish an appropriate test plan according to customer requirements.
• Manage virtual project teams as required.
• Establish a single point of contact for the customer for the duration of the project and agree escalation paths for all stakeholders.
• Manage customer communications during the project life cycle ensuring a high level of customer satisfaction and ensuring regular contact between virtual teams across the business.
• Contribute to bids and tenders and provide project management input to presales support activities, including documentation and customer presentations.
• Manage project costs, ensuring that sales margins are maintained and all additional costs are tracked and recovered where possible.
• Generate accurate forecasts for in-house planning and budgeting purposes as requested.
• Understand and maintain financial control throughout the full project lifecycles, delivering against an agreed project revenue plan.
• Agree billing plans for customers alongside account management and billing teams.
• Ensure projects have met key milestones before they progress to subsequent delivery stages.
• Implement appropriate project controls at the initial project initiation stage including any risk, issue logs or change control methods as per internal processes.
• Ensure internal systems and reporting tools are maintained to reflect the current state of a project.
• Undertake project debriefs to identify, review and propose improvements that you, the project management team, the wider business and customers will benefit from.

About You

• Bachelor's degree in STEM or equivalent.
• Strong experience in project management or project delivery in the technology sector.
• Proven experience of consistently achieving and surpassing customer expectations.
• Proven ability to effectively manage projects from start to finish and work to a deadline.
• Experience in working with the software development lifecycle, cloud platforms and/or the development of hardware and software.
• Strong communication, organisational and interpersonal skills.
• Proven ability to solve problems creatively.
• The ability to motivate others to deliver.

We are an equal opportunities employer and consider all qualified and experienced applicants without regard to race, gender, religion, orientation, disability or any other characteristic protected by law. We are devoted to our people and pride ourselves on developing and upskilling our employees to give them the best opportunities for success.