Junior Program Manager: Cross‑Functional Impact & Growth

Creation Technologies; Albuquerque (NM); On-site; USD 55,000 - 75,000; Full time

Job summary

Creation Technologies is seeking an entry-level Program Manager 1 (PM1) to coordinate basic customer accounts and ensure smooth program execution. The role focuses on cross-functional teamwork, coordinating operational requirements, and adhering to processes to build foundational program management skills.

You will work with cross-functional teams to define scope, monitor performance metrics, and support budgeting and forecasting activities, while mentoring interns and contributing to team

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• 2+ years of relevant industry experience in operational or program management roles.

Responsibilities

• Define program scope and customer requirements, ensuring alignment with internal capabilities and service standards.
• Monitor operational performance metrics and provide recommendations for unresolved issues.
• Collaborate with Customer Focused Teams to manage customer deliverables and address issues.
• Contribute to budget planning, including revenue and material forecasting, and support quoting activities.
• Ensure adherence to customer requirements and quality standards, escalating issues as needed.
• Apply problem-solving tools like 5-Why analysis to address challenges and identify mitigation steps for risks.
• Advocate for customers by aligning their needs with internal goals and providing regular updates with clear documentation.
• Build knowledge of lean principles, NPI, and Creation’s processes while mentoring interns and contributing to team development.
• Travel as required (up to 10%).
• Other duties and responsibilities as assigned.

Skills

NPI processes

Lean principles

MS Office

Excel

PowerPoint

Communication

Organization

Forecasting

Cross-functional collaboration

Education

Bachelor’s degree

Tools

MS Office Suite

Excel

Teams

PowerPoint

Job description

Creation Technologies is seeking an entry-level Program Manager 1 (PM1) to coordinate basic customer accounts and ensure smooth program execution. The role focuses on cross-functional teamwork, coordinating operational requirements, and adhering to processes to build foundational program management skills.

You will work with cross-functional teams to define scope, monitor performance metrics, and support budgeting and forecasting activities, while mentoring interns and contributing to team