Junior Personal Banker - Loans & Cross-Sell

First Farmers Bank; Franklin (TN); On-site; USD 36,000 - 48,000; Full time

Job summary

First Farmers and Merchants Bank in Franklin, TN is seeking a Personal Banker I to assist customers with their banking needs, support Relationship Managers in loan processing, and identify cross-sell opportunities.

This full-time role requires 1–3 years of related experience, a two-year degree or equivalent certification, and strong communication skills. You will work at our local branch and may assist in the contact center as needed.

Qualifications

• One year to three years of banking or related experience.
• Two-year college degree or equivalent certification.
• Strong customer service and communication skills.
• Ability to identify cross-sell opportunities and make referrals.
• Knowledge of banking products and consumer lending basics.

Responsibilities

• Assist customers with opening and closing accounts and answer questions about products and services.
• Support Relationship Managers in processing loans and help with closings.
• Identify cross-sell opportunities and refer customers to appropriate products.
• Perform miscellaneous duties including typing, filing, and telephone handling.
• Support Contact Center as needed.
• Perform other duties as assigned.

Skills

Customer service

Loan processing

Sales/referrals

Communication

Education

Two-year college degree or certification

Job description

First Farmers and Merchants Bank in Franklin, TN is seeking a Personal Banker I to assist customers with their banking needs, support Relationship Managers in loan processing, and identify cross-sell opportunities.

This full-time role requires 1–3 years of related experience, a two-year degree or equivalent certification, and strong communication skills. You will work at our local branch and may assist in the contact center as needed.