Retail Personal Banker II — Client Solutions & Sales

Fifth Third Bank; Franklin (TN); On-site; USD 32,000 - 52,000; Full time

Job summary

Fifth Third Bank in Franklin, Tennessee is recruiting for a Personal Banker Associate II on-site. The program begins with 4–8 weeks of onboarding and education, including rotations in Operations and Sales & Service with a credential awarded on completion.

The role emphasizes consultative sales, deposits and loans, relationship building, and meeting branch production goals while safeguarding customer information and following bank policies.

Qualifications

• Bachelor’s degree or equivalent work experience.
• Experience in the financial industry preferred.
• Ability to develop comfort level with sales activities to acquire new customers.
• S.A.F.E. Act registration required at employment.

Responsibilities

• Use consultative sales to build customer profiles and identify financial needs.
• Maintain knowledge of Retail products and services to recommend solutions.
• Proactively reach out to customers and set appointments for financial reviews.
• Cross-sell to existing customers and engage in outside sales activities.
• Refer customers to partners to provide timely financial solutions.
• Meet or exceed customer experience and production goals.
• Protect customer information and follow bank policies.

Skills

Sales ability

Customer focus

Communication skills

Financial knowledge

Education

College degree or equivalent

Tools

NMLS knowledge

Job description

Fifth Third Bank in Franklin, Tennessee is recruiting for a Personal Banker Associate II on-site. The program begins with 4–8 weeks of onboarding and education, including rotations in Operations and Sales & Service with a credential awarded on completion.

The role emphasizes consultative sales, deposits and loans, relationship building, and meeting branch production goals while safeguarding customer information and following bank policies.