Junior People Operations Analyst

Phaidon International (UK) Ltd; Dallas (TX); On-site; USD 52,000 - 65,000; Full time

Job summary

Phaidon International (UK) Ltd is seeking a Junior People Operations Analyst to support global HR operations. You will help maintain accurate employee records, assist with onboarding, and manage benefits administration. This role offers exposure to HR systems and compliance tasks across multiple states.

The ideal candidate is highly organized with strong communication and problem-solving skills, ready to contribute to a professional HR service across the business.

Qualifications

• Associate degree or equivalent.

Responsibilities

• Provide generalist support to the global HR function and administer employee records.
• Assist with onboarding, including collection and filing of contracts and documentation.
• Administer health and benefits plans, including enrollments and changes.
• Maintain accurate records both physically and digitally and perform routine audits.
• Support HR data integrity, reporting, and compliance tasks.
• Prepare reports and presentations for managers and senior stakeholders.
• Educate employees on benefits and resources available to them.
• Support mobility programs including immigration support.

Job description

Overview

The Junior People Operations Analyst provides essential administrative and operational support to the global HR function, helping to deliver an exceptional employee experience throughout the employee lifecycle.

Working closely with the HR team, this role is responsible for maintaining accurate employee records, supporting onboarding and benefits administration, ensuring HR data integrity, and assisting with compliance and reporting activities.

This is an excellent opportunity for an individual looking to build a career in Human Resources, gaining exposure to a broad range of HR disciplines including employee administration, HR systems, benefits, compliance, mobility, and process improvement.

The successful candidate will be highly organised, detail-oriented, and committed to delivering a professional and responsive service to employees and stakeholders across the business.

Duties & Responsibilities

• At the direction of your manager, provide generalist support to all aspects of the global Human Resources function.
• Support new hire onboarding by collecting, reviewing and filing employment contracts and other documentation, ensuring full legal compliance.
• Administer employee health and benefits plans, including enrollments, changes, and terminations.
• Responsible for maintaining accurate and complete employee records physical and digital as well as overall record keeping, conducting routine audits at the direction of your manager.
• Support the creation and issuance of employee related documents including but not limited to offer letters, employment agreements, employment verification.
• Ensure employee life‑cycle changes are accurately captured on internal HRIS systems and other HR systems as necessary. Current HRIS system is Finance & Operations (F&O), Microsoft.
• Assist with reporting, audits, and compliance‑related tasks.
• Conduct research on related topics, such as employment law/regulation, employee wellbeing and workplace safety, compensation benchmarking, diversity and inclusion and industry best practices at the direction of your manager.
• Assist with evaluating the effectiveness of HR programs, making suggestions for new initiatives and developing requirements.
• Make recommendations to the HR team regarding process improvements and efficiencies.
• Prepare reports / presentations and provide data at the request of your manager or senior management.
• Educate employees on benefits and resources available to them; act as the first point of contact for administrative HR inquiries from staff.
• Support the internal national and internal mobility programs - including immigration support.

Required Attributes & Experience

• Associate degree or equivalent credit hours in any field.
• Strong interpersonal skills and emotional intelligence.
• Excellent written and verbal communication skills.
• Computer proficiency and familiarity with Microsoft Office programs, such as Outlook, Word, Excel, PowerPoint.
• Ability to work both independently and within a team.
• Strong organizational skills with a high attention to detail.
• Problem solver with ability to suggest and implement improvements.
• Sound judgement and highly professional demeanor.

Preferred Attributes & Experience

• Bachelor's degree or equivalent experience.
• Up to 1 year’s experience working in an HR capacity, ideally across multiple states locations.
• Some understanding of federal and state legislation, and keenness to learn.
• Experience with HR software, systems or technologies, such as Microsoft F&O.
• Experience handling sensitive information or documents.