HR Operations Generalist

Jobtailor; Canonsburg (Washington County); On-site; USD 52,000 - 78,000; Full time

Job summary

Jobtailor in the United States is seeking an experienced HR Operations/Coordinator to support day-to-day HR processes and administer benefits, onboarding and offboarding.

You will manage data in HR systems, run reports, coordinate with IT, and ensure confidentiality. This role emphasizes process improvement and timely communications across the organization.

Qualifications

• 3–5+ years of experience in HR Operations/HR Coordinator role.
• Bachelor's degree or equivalent experience.
• Experience with reporting tools or dashboards.
• Strong ability to learn and adapt to new systems and tools quickly.
• Experience supporting benefits, onboarding/offboarding, and HR operations processes.
• Understanding of benefits and leave administration and coordination.
• Strong Excel skills (data organization, formulas, pivot tables).
• High attention to detail and strong organizational skills.
• Ability to handle sensitive information with confidentiality.
• Experience with Microsoft Office Products/Sharepoint.

Responsibilities

• Support and enhance day-to-day HR processes
• Provide routine employee support by responding to HR-related questions and requests
• Escalate complex employee relations, benefit, or leave issues as appropriate
• Maintain employee documentation and provide general administrative HR support
• Support and track key HR processes to ensure timely and accurate completion
• Coordinate onboarding and offboarding processes end-to-end
• Enter employee data into ADP and other systems
• Coordinate and manage HR process workflows, ensuring consistency and efficiency
• Run and distribute routine and ad hoc reports
• Document and standardize HR processes

Skills

HR Operations

Onboarding/Offboarding

Data Management

Excel

Microsoft Office

Confidentiality

Education

Bachelor's degree or equivalent experience

Tools

Reporting tools

Dashboards

HRIS systems

Job description

Responsibilities

• Support and enhance day-to-day HR processes
• Provide routine employee support by responding to HR-related questions and requests
• Escalate complex employee relations, benefit, or leave issues as appropriate
• Maintain employee documentation and provide general administrative HR support
• Support and track key HR processes to ensure timely and accurate completion
• Coordinate and manage HR process workflows, ensuring consistency and efficiency
• Coordinate onboarding and offboarding processes end-to‑end
• Send welcome communications and new hire materials
• Initiate and monitor background checks
• Enter employee data into ADP and other systems
• Partner with IT to generate and track onboarding/offboarding tickets
• Support administration of benefits programs including enrollments, terminations, and life events
• Respond to general employee benefit inquiries and escalate complex issues as needed
• Assist with invoice reconciliation and vendor coordination
• Support open enrollment planning, coordination, and communications
• Support leave of absence processes including tracking, documentation, and communication
• Coordinate STD/LTD paperwork and ensure timely submission
• Partner on complex or escalated leave cases
• Ensure a smooth and organized leave process for employees and managers
• Job posting, screening, coordinating and scheduling interviews, managing communications between new hires and HR
• Coordination with hiring managers
• Maintain employee data within HR systems ensuring accuracy and integrity
• Run and distribute routine and ad hoc reports
• Quickly learn and utilize HR tools and systems
• Identify opportunities to simplify, automate, or improve workflows
• Document and standardize HR processes

Requirements

• 3–5+ years of experience in HR Operations/HR Coordinator role
• Bachelor's degree or equivalent experience
• Experience with reporting tools or dashboards
• Strong ability to learn and adapt to new systems and tools quickly
• Experience supporting benefits, onboarding/offboarding, and HR operations processes
• Understanding of benefits and leave administration and coordination
• Strong Excel skills (data organization, formulas, pivot tables)
• High attention to detail and strong organizational skills
• Ability to handle sensitive information with confidentiality
• Experience with Microsoft Office Products/Sharepoint