Junior NOC Engineer – 24/7 Network Monitoring

ASM Research, An Accenture Federal Services Company; Phoenix (AZ); On-site; USD 65,000 - 82,000; Full time

Job summary

ASM Research, An Accenture Federal Services Company, seeks a Junior NOC Engineer to monitor enterprise network infrastructure from a 24x7 operations center. You will perform initial troubleshooting, verify device reachability, document incidents, and escalate when necessary to maintain high availability for mission‑critical services.

In a structured environment you will follow SOPs for routine checks and shift handoffs, maintain accurate shift logs, and collaborate with senior engineers to learn

Qualifications

• Bachelor’s degree or equivalent experience.
• 0–3 years in NOC or junior network roles.
• Foundational understanding of TCP/IP, VLANs, routing, switching.
• Experience with network management tools (Cisco/Juniper, SolarWinds).
• Strong written and verbal communication.
• US citizenship with active secret clearance.
• Security+ or DoD 8180 IAT-II certification.

Responsibilities

• Monitor enterprise network devices, circuits, and services using monitoring tools.
• Perform first-line troubleshooting: verify reachability, interface status, and basic configs.
• Execute SOPs for routine NOC tasks: health checks, device restarts, low-risk changes.
• Document incidents, changes, and resolutions with clear symptoms and outcomes.
• Support 24x7 coverage with shift logs and concise handoffs.
• Collaborate with senior NOC engineers for diagnostics and advanced techniques.
• Support change and incident management processes with proper approvals.

Skills

Network monitoring

First-line troubleshooting

Documentation

Written & verbal communication

Team collaboration

Education

Bachelor's degree / equivalent experience

Tools

Cisco

Juniper

SolarWinds

Job description

ASM Research, An Accenture Federal Services Company, seeks a Junior NOC Engineer to monitor enterprise network infrastructure from a 24x7 operations center. You will perform initial troubleshooting, verify device reachability, document incidents, and escalate when necessary to maintain high availability for mission‑critical services.

In a structured environment you will follow SOPs for routine checks and shift handoffs, maintain accurate shift logs, and collaborate with senior engineers to learn