Junior NOC Engineer: Network & Systems Support

ASM Research, An Accenture Federal Services Company; Dover (DE); On-site; USD 59,000 - 80,000; Full time

Job summary

ASM Research, An Accenture Federal Services Company, invites applications for a Junior NOC Network Administrator to support day‑to‑day operations in a federal IT environment. You will monitor servers, perform basic troubleshooting, and execute routine maintenance under guidance from senior admins.

Ideal candidates have a foundational grasp of system administration, familiarity with monitoring tools, and a current SECRET clearance (active within 24 months).

Qualifications

• Bachelor’s degree or equivalent experience.
• 0–3 years in junior system administration or NOC roles.
• Foundational understanding of system administration concepts, including user and group management, file permissions, basic networking, and health checks for Windows and/or Linux servers.
• Experience with system monitoring tools, ticketing systems, backup solutions, and basic virtualization concepts.
• Candidates must be US citizens with a current SECRET security clearance (active within last 24 months).
• Current Security+ or other DoD 8180 IAT-II certification.

Responsibilities

• Monitor servers, operating systems, and core services using monitoring and ticketing tools, reviewing alerts and updating tickets.
• Execute standard operating procedures for routine system administration tasks including patching, basic config changes, restarts, backup verification, and user/group management.
• Assist with troubleshooting common system issues and escalate incidents when needed.
• Maintain accurate system documentation including inventories, baselines, change records, and incident logs.
• Participate in coordinated incident response, backup/recovery activities, and security-related monitoring tasks.
• Collaborate with network and security teams to gather diagnostic information and validate restoration of services.
• Support adherence to incident, change, and configuration management processes with proper documentation.

Skills

Bachelor’s degree/equivalent

0–3 years experience

System administration basics

Monitoring tools

Communication skills

SECRET clearance

DoD 8180 IAT-II

Education

Bachelor’s degree in Computer Science/IT or related field

Tools

Ticketing systems

Backup solutions

Virtualization concepts

Windows/Linux basics

Job description

ASM Research, An Accenture Federal Services Company, invites applications for a Junior NOC Network Administrator to support day‑to‑day operations in a federal IT environment. You will monitor servers, perform basic troubleshooting, and execute routine maintenance under guidance from senior admins.

Ideal candidates have a foundational grasp of system administration, familiarity with monitoring tools, and a current SECRET clearance (active within 24 months).