Junior L1 Production Support - SQL & FX Platform

Tech Tammina; Plano (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

A leading tech consulting firm located in Plano, TX is seeking a Junior L1 Production Support professional. Ideal candidates will have a B.E./B.Tech./MCA from a recognized university and 1-4 years of IT experience. Responsibilities include onboarding clients to the firm's e-commerce platforms, client communication, and problem resolution. This position offers a contract for 6 months, focusing on providing a premium client experience. Strong knowledge of UNIX is crucial.

Qualifications

• Hands-on experience in UNIX with knowledge of L1 Support roles & responsibilities.
• 1-4 years of IT experience.

Responsibilities

• Onboard new clients to AML's e-commerce platform.
• Be the first point of contact for AML's FX e-commerce platform.
• Configure pricing schedules for clients.

Skills

UNIX

IT support

Client communication

Education

B.E./B.Tech./MCA from a recognized university

Job description

A leading tech consulting firm located in Plano, TX is seeking a Junior L1 Production Support professional. Ideal candidates will have a B.E./B.Tech./MCA from a recognized university and 1-4 years of IT experience. Responsibilities include onboarding clients to the firm's e-commerce platforms, client communication, and problem resolution. This position offers a contract for 6 months, focusing on providing a premium client experience. Strong knowledge of UNIX is crucial.