24/7 Production Support Engineer – Linux/Oracle (Banking)

LTM; Irving (TX); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Comprehensive Medical Plan

Short Term and Long-Term Disability

401(k) Plan with Company match

Life Insurance

Paid Paternity and Maternity Leave

Job summary

A global technology consulting firm based in Irving, TX is seeking a Sr. L2 Production Support Consultant. This role involves providing 24/7 support and requires experience in Linux shell scripting and Oracle, with knowledge of ITIL certification preferred. The consultant will manage incident and problem lifecycles and coordinate solutions with L3 teams. Benefits include comprehensive medical plans, 401(k) matching, and paid parental leave.

Qualifications

• Willing to support in 24 by 7 rotation.
• Good eye to debug root causes.
• Coordinate with L3 and development teams.

Skills

Linux shell scripting

Oracle

ITIL Certified

ITRS Autosys

App dynamics

ServiceNow

UDeploy

Incident lifecycle management

Problem lifecycle management

Change management

Programming experience

DevOps experience

Job description

A global technology consulting firm based in Irving, TX is seeking a Sr. L2 Production Support Consultant. This role involves providing 24/7 support and requires experience in Linux shell scripting and Oracle, with knowledge of ITIL certification preferred. The consultant will manage incident and problem lifecycles and coordinate solutions with L3 teams. Benefits include comprehensive medical plans, 401(k) matching, and paid parental leave.