Junior IT Support & Systems Admin — Security‑Focused Growth

Green Light Cost Management; Scottsdale (AZ); On-site; USD 45,000 - 65,000; Full time

Job summary

Green Light Cost Management is seeking a full-time Junior Support Specialist in Scottsdale, Arizona, to provide day-to-day technical support and perform junior systems administration functions within a HIPAA-compliant environment. The ideal candidate will have Security+ certification and three to five years in a similar role, with hands-on experience in Linux and Microsoft Windows administration. Excellent communication skills and the ability to troubleshoot issues effectively are essential, along with a commitment to learning and professional development.

Qualifications

• Security+ certification is required.
• Three to five years of experience in a systems administration role.
• Knowledge of Linux in a distribution-agnostic environment.
• Proficiency with Microsoft Windows 11 and Windows Server.
• Familiarity with Microsoft Office 365 and networking concepts.
• Basic understanding of cybersecurity practices.
• Strong verbal and written communication skills.

Responsibilities

• Provide technical support to users and resolve system issues.
• Assist with system monitoring and issue investigation.
• Support user accounts and endpoint management.
• Maintain documentation of support activity and procedures.
• Learn from senior team members and grow technical skills.
• Collaborate with engineering team on operational tasks.

Skills

Security+ certification

Hands-on experience supporting users and systems

Linux knowledge

Microsoft Windows 11 and Server administration

Microsoft Office 365

Basic understanding of networking concepts

Analytical and troubleshooting skills

Customer service skills

Proficiency in Microsoft Word and Excel

Tools

PowerShell

CMD

Scripting languages (Python, Perl, etc.)

Job description

Green Light Cost Management is seeking a full-time Junior Support Specialist in Scottsdale, Arizona, to provide day-to-day technical support and perform junior systems administration functions within a HIPAA-compliant environment. The ideal candidate will have Security+ certification and three to five years in a similar role, with hands-on experience in Linux and Microsoft Windows administration. Excellent communication skills and the ability to troubleshoot issues effectively are essential, along with a commitment to learning and professional development.