Junior IT & ICAM Support Specialist

One Federal Solution; Washington (District of Columbia); On-site; USD 52,000 - 76,000; Full time

Job summary

One Federal Solution is seeking a Junior IT Specialist to support the IRS HSPD-12 Credential Issuance and ICAM programs, providing administrative and technical help to Government leadership and contractor staff nationwide. The role involves project administration, office operations, data management, meeting support, and reporting.

Candidates should have a high school diploma, strong MS Office skills, and the ability to work on-site near IRS Headquarters in Washington, DC during Eastern Time

Qualifications

• High School Diploma is required. Four (4) years of directly related experience may be substituted in lieu of the education requirement.
• Experience supporting administrative, technical, or program support activities.
• Knowledge of HSPD-12 directives, PIV credentialing, FIPS 201, PKI, and FICAM principles is preferred.
• Experience supporting credential issuance and maintenance operations is preferred.
• Experience using the USAccess system and supporting federal credentialing environments is preferred.
• Familiarity with Fixed and Mobile Credentialing Units, Fargo printers, laptops, desktops, copier and multifunction devices, and Light Activation Kits is preferred.

Responsibilities

• Provide administrative and technical support to Government and contractor personnel supporting IRS ICAM operations.
• Support documentation planning and project administration activities.
• Provide general office support and coordination activities.
• Support executive administrative functions and office operations.
• Assist with workforce planning and coordination activities.
• Support event planning and administrative activities.
• Support office relocation planning and office transition activities as required.
• Coordinate office administration and support activities in changing office environments.
• Report directly to client personnel and support client operations as required.
• Support Administrative IT Support Services activities and requirements.
• Monitor and assess program performance measures and operational metrics.
• Analyze workstreams and support process improvement initiatives.
• Monitor compliance with mandatory administrative requirements.
• Prepare presentations, reports, and briefing materials.
• Facilitate meetings, workgroups, and collaborative sessions.
• Support data management and analysis activities.
• Record meeting minutes and maintain action item trackers.
• Respond to email inquiries and support program communications.
• Support contractor reporting requirements and documentation activities.
• Provide support to IRS Headquarters personnel as requested.

Skills

Administrative support

Technical support

Analytical skills

Written communication

Verbal communication

Organizational skills

Time management

Multiple priorities

Microsoft Access

Microsoft Word

Microsoft PowerPoint

SharePoint

Excel

Education

High School Diploma

Tools

Microsoft Access

Microsoft Word

Microsoft PowerPoint

SharePoint

Excel

Job description

One Federal Solution is seeking a Junior IT Specialist to support the IRS HSPD-12 Credential Issuance and ICAM programs, providing administrative and technical help to Government leadership and contractor staff nationwide. The role involves project administration, office operations, data management, meeting support, and reporting.

Candidates should have a high school diploma, strong MS Office skills, and the ability to work on-site near IRS Headquarters in Washington, DC during Eastern Time