Junior IT Accounts Coordinator

Smart Ims; Plainsboro Center (NJ); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

On-the-job training

Mentorship

Job summary

Smart IMS, based in Plainsboro, New Jersey, invites recent graduates and early-career professionals to build a career in IT services, client coordination, and account management. This entry-level role offers on-the-job training, mentorship, and hands-on exposure to real client accounts.

You will support senior managers, develop client relationships, and learn how Smart IMS delivers technology solutions. The program emphasizes growth, ownership, and progression through performance, not prior

Qualifications

• Recent graduates or early-career professionals seeking IT services and client engagement roles.
• No prior experience required; motivation, curiosity and a professional attitude.
• On-job training and mentorship from experienced account managers.

Responsibilities

• Assist Senior Account Managers in developing and maintaining strong client relationships.
• Serve as a primary contact for assigned accounts for routine inquiries and coordination.
• Support in understanding customer needs and aligning them with Smart IMS solutions.
• Assist with client communications, documentation, and reporting.
• Document client feedback and share actionable insights with internal teams.
• Prepare weekly and monthly reports on client interactions and account health.
• Maintain organized account records and support day-to-day operations.
• Learn Smart IMS services and gradually take on more responsibilities.

Skills

Communication

Interpersonal skills

Organized

Detail-oriented

Adaptable

Job description

Smart IMS, based in Plainsboro, New Jersey, invites recent graduates and early-career professionals to build a career in IT services, client coordination, and account management. This entry-level role offers on-the-job training, mentorship, and hands-on exposure to real client accounts.

You will support senior managers, develop client relationships, and learn how Smart IMS delivers technology solutions. The program emphasizes growth, ownership, and progression through performance, not prior