Client Success & Accounts Coordinator

IPG Health, LLC; Kenosha (WI); Hybrid; USD 34,000 - 41,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, vision, and 401(k)

Generous PTO policy

Robust peer recognition program

Training and development opportunities

Job summary

IMS in Kenosha, Wisconsin, is seeking a Client Services Rep for a hybrid role. You will manage order processing, inventory maintenance, and communications with internal and external customers, reporting to a Manager/Supervisor. The role emphasizes proactive problem-solving and data-driven decisions to support brand campaigns.

We offer a competitive salary and benefits, with opportunities for growth within a collaborative team that values integrity and proactive service.

Qualifications

• 1-2 years of customer service or related experience.
• Excellent organizational and interpersonal skills.
• Proficient in Microsoft Office Suite.
• Experience with AS400 or similar database systems preferred.

Responsibilities

• Serve as daily internal contact for order management and inquiries.
• Manage incoming emails from internal sources.
• Generate clear, consistent communication on program status.
• Collaborate with Account Management, Client Services, Production, Finance and Operations.
• Prioritize orders and expedite emergency requests.

Skills

Customer service

Organization

Communication

MS Office

Education

High school diploma/GED

Tools

AS400

Job description

IMS in Kenosha, Wisconsin, is seeking a Client Services Rep for a hybrid role. You will manage order processing, inventory maintenance, and communications with internal and external customers, reporting to a Manager/Supervisor. The role emphasizes proactive problem-solving and data-driven decisions to support brand campaigns.

We offer a competitive salary and benefits, with opportunities for growth within a collaborative team that values integrity and proactive service.