Services Account Executive

IMS Technology Services; Philadelphia (Philadelphia County); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Disability insurance

Job summary

A technology services company is seeking a Human Resources Manager in Philadelphia, PA. The successful candidate will have a minimum of 5 years in Managed Services sales and a proven ability to exceed quotas. This full-time role involves driving revenue growth, working closely with teams, and requires effective negotiation and relationship-building skills. The compensation package includes a base salary of $80,000 to $90,000 annually, plus commission and benefits including medical insurance and 401(k).

Qualifications

• Minimum of 5 years of sales experience in Managed Services or related B2B recurring technology revenue models.
• Proven track record of exceeding sales quotas in a hunter role.
• Organized and detail-oriented, capable of using ConnectWise workflows.

Responsibilities

• Prospect, generate, and track leads using ConnectWise PSA.
• Maintain a healthy sales pipeline with accurate opportunity tracking.
• Transition close deals smoothly to service delivery teams.

Skills

Sales experience in Managed Services

Understanding of Managed Service business models

Knowledge of IT infrastructure and cybersecurity

Effective communication skills

Negotiation skills

Goal-driven attitude

Education

Bachelor’s degree in business, IT, or related field

Tools

ConnectWise PSA

Job description

Human Resources Manager at IMS Technology Services | Strategic HR Leadership and Employee Engagement

As the Account Executive for Managed Services, you will play a pivotal role in driving recurring revenue growth, and business development, for the company. You will work closely with Sales and Service management to create and execute a Managed Services strategy that aligns with the company’s aggressive growth goals, ensuring our market position strengthens as we scale. We are looking for an individual that is self‑motivated, with a hunter mentality.

Compensation and Benefits

Base pay range: $80,000.00/yr - $90,000.00/yr.

Additional compensation: Commission.

Benefits include medical insurance, vision insurance, 401(k), and disability insurance.

Position Accountabilities and Expectations

Sales Development and Account Management

• Prospect, generate, and track leads using ConnectWise PSA.
• Build and maintain a healthy sales pipeline with accurate opportunity tracking.
• Conduct needs assessments and position IMS service offerings as tailored solutions.
• Understand client’s network and tolerance for monitoring agents.
• Develop proposals and quotes directly through ConnectWise PSA.
• Achieve sales targets for new recurring revenue and project services.
• Transition close deals smoothly to service delivery teams via ConnectWise PSA workflows.
• Maintain ongoing communication with clients to identify new opportunities.
• Use ConnectWise PSA to log activities, manage follow‑ups, and track client engagement.

Process & Reporting

• Enter and update all sales data in ConnectWise PSA with accuracy.
• Generate regular sales forecasts and reports from the ConnectWise PSA system.
• Collaborate with leadership to refine sales strategies based on pipeline analytics.
• Participate in regular pipeline reviews and account planning sessions.
• Work closely with marketing to nurture leads through campaigns tracked in ConnectWise.
• Partner with internal consultants to scope services and ensure solution fit.
• Provide feedback to operations teams on client requirements and competitive trends.

Other duties as assigned by management

As assigned.

What will you bring?

• Minimum of 5 years of sales experience in Managed Services (AV or IT) or related B2B recurring technology revenue models.
• Strong understanding of Managed Service business models and service‑based sales.
• Knowledge of IT infrastructure, cybersecurity, cloud, device monitoring, and support services preferred.
• Effective communication, negotiation, and relationship‑building skills, particularly with senior level executives.
• Proven track record of consistently exceeding services sales quotas in a hunter role.
• Exceptional communication, presentation, and relationship‑building skills.
• Strong negotiation skills and ability to close complex, consultative deals.
• Bachelor’s degree in business, IT, or related field preferred, but not required.
• Organized and detail‑oriented, capable of using ConnectWise PSA workflows effectively.
• Goal‑driven and able to meet or exceed monthly/quarterly targets.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

General Business and Sales

Industries

Business Consulting and Services, IT Services and IT Consulting

Location and Salary

Philadelphia, PA – Commission and base pay as stated.