Junior Frontend Engineer & Tech Support (Hybrid, 401K, PTO)

Thg Plc; New York (NY); Presencial; USD 90.000 - 100.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401K matched up to 5%

Generous PTO

Short and long‑term disability

Exclusive employee discounts off THG &

Descripción de la vacante

Dermstore, part of THG Beauty, is hiring a Junior Frontend Engineer & Technology Support to join our US-based team in New York City. You will help build fast, accessible frontend experiences for our headless ecommerce stack and provide hands-on technology support for employees.

You’ll work with React/Vue, HTML/CSS, APIs, and GraphQL, while partnering with IT and product teams across regions. The role blends frontend development with onsite user support in a dynamic, fast-paced environment.

Formación

• 3-4 years of experience in desktop support, end‑user IT, service desk, or onsite technology support.
• Strong hands‑on troubleshooting across laptops, desktops, applications, and peripherals.
• Experience supporting Dell/Windows and macOS.
• Good working knowledge of Microsoft 365.
• Experience or exposure to Entra ID and Intune.
• Experience supporting Okta or a similar authentication platform.
• Basic networking knowledge, including Wi‑Fi and TCP/IP.
• Experience with meeting rooms, AV, video conferencing, device management, and onboarding/offboarding.
• Strong communication and customer service skills.

Responsabilidades

• Frontend engineering: contribute to fast, scalable headless ecommerce experiences.
• Collaborate with senior engineers to understand system architecture and APIs.
• Improve frontend performance, accessibility, security, and observability.

Conocimientos

Frontend development

Troubleshooting

Customer service

Team collaboration

Attention to detail

Adaptability

Herramientas

React

Vue

HTML/CSS

APIs

GraphQL

Microsoft 365

Entra ID

Intune

Okta

Dell/Windows

macOS

Video conferencing

Descripción del empleo

Dermstore, part of THG Beauty, is hiring a Junior Frontend Engineer & Technology Support to join our US-based team in New York City. You will help build fast, accessible frontend experiences for our headless ecommerce stack and provide hands-on technology support for employees.

You’ll work with React/Vue, HTML/CSS, APIs, and GraphQL, while partnering with IT and product teams across regions. The role blends frontend development with onsite user support in a dynamic, fast-paced environment.