Junior Field Service Technician, AGV HyperCare Onsite

Jbt-Marel; Chalfont (PA); On-site; USD 70,000 - 95,000; Full time

Job summary

Jbt-Marel is seeking a Senior Onsite Field Technician to monitor, train, and guide AGV systems during the HyperCare phase of deployments. You will document system performance, assist in recovery efforts, and coordinate readiness with the customer through the shift cycles.

The role requires travel to customer sites, technical diagnostics, and collaboration with the HyperCare team to ensure a smooth transition to ongoing support. Strong electronics background is essential.

Qualifications

• Associate’s degree in Electronics Technology or equivalent.
• 3–5 years experience with in-depth technical knowledge of AGV product lines.
• Ability to read and interpret mechanical drawings and electrical schematics.

Responsibilities

• Monitor and document system performance onsite.
• Provide training to onsite AGV techs on recovery procedures.
• Document issues unresolved for Senior field tech onsite during business hours.
• Oversee customer readiness to take over support after HyperCare.
• Assist HyperCare lead with documenting readiness and gaps on customer scorecard.
• Work with on-site Senior Technician to troubleshoot AGV issues.
• Travel to customer location for 12 consecutive days onsite during HyperCare.
• Support second or third shifts and remote weeks as needed.

Skills

Electronics knowledge

Troubleshooting

Education

Associate’s degree in Electronics Technology

Tools

Multimeter

Oscilloscope

Soldering iron

Basic electronics hand-tools

Job description

Jbt-Marel is seeking a Senior Onsite Field Technician to monitor, train, and guide AGV systems during the HyperCare phase of deployments. You will document system performance, assist in recovery efforts, and coordinate readiness with the customer through the shift cycles.

The role requires travel to customer sites, technical diagnostics, and collaboration with the HyperCare team to ensure a smooth transition to ongoing support. Strong electronics background is essential.