Junior Events & Logistics Associate (Digital & In-Person)

Intercontinental Exchange; City of Niagara Falls (NY); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Healthcare coverage

401(k) plan

Life insurance

Paid time off

Job summary

Intercontinental Exchange (ICE) is seeking a Junior Event Associate to support the planning and execution of digital and in-person events across the U.S. and EMEA, coordinating logistics, registrations, and attendee communications to ensure a seamless experience.

The role demands organization, proactivity, and the ability to manage multiple priorities in a fast-paced environment. A Bachelor’s degree and 1+ year of event coordination or related experience are preferred.

Qualifications

• Bachelor's degree preferred.
• 1+ years of experience in event coordination, marketing, hospitality, administrative support, or related field.
• Positive attitude and strong interpersonal skills with a customer-service mindset.
• Experience supporting webinars, virtual events, or online meeting platforms preferred.
• Strong organizational and time-management skills with the ability to prioritize multiple projects and deadlines.
• Excellent verbal and written communication skills.
• Ability to build and maintain positive relationships with internal teams, clients, vendors, and other stakeholders.
• Experience with content development, agenda coordination, or event communications is a plus.
• Proficiency with Microsoft Office applications, including Outlook, Excel, PowerPoint, and Word.
• Experience using ON24, Zoom, Eloqua, Salesforce, Monday.com, or similar platforms is a plus.

Responsibilities

• Assist with the planning, coordination, and execution of logistical and operational aspects of digital and in-person events.
• Support the delivery of hosted events, sponsored conferences, and webinars to ensure a high-quality attendee experience.
• Coordinate event logistics, including registrations, attendee communications, venue details, catering, audiovisual requirements, and event materials.
• Collaborate with internal stakeholders and external vendors to support event planning and execution.
• Help maintain and enhance the ICE brand presence across all events and marketing initiatives.
• Assist in managing event timelines, project plans, and deliverables to ensure deadlines are met.
• Support the negotiation and coordination of event-related services with venues, hotels, caterers, and other vendors in partnership with procurement and senior team members.
• Partner with Growth Marketing, Social, and Content teams to promote events and extend the value of event content.
• Track event expenses, assist with budget management, and maintain accurate event records and reporting.
• Provide responsive support to business units, clients, vendors, and event attendees, ensuring timely communication and issue resolution.
• Identify opportunities to improve event processes, efficiencies, and attendee experiences.
• Assist with post-event reporting, feedback collection, and lessons-learned initiatives.
• Assist with packing and shipping to and from events

Skills

Event coordination

Customer-service mindset

Verbal & written communication

Time management

Cross-functional collaboration

Budget tracking

Education

Bachelor's degree

Tools

ON24

Zoom

Eloqua

Salesforce

Monday.com

Job description

Intercontinental Exchange (ICE) is seeking a Junior Event Associate to support the planning and execution of digital and in-person events across the U.S. and EMEA, coordinating logistics, registrations, and attendee communications to ensure a seamless experience.

The role demands organization, proactivity, and the ability to manage multiple priorities in a fast-paced environment. A Bachelor’s degree and 1+ year of event coordination or related experience are preferred.