Junior Enterprise Applications Analyst

The-New-York-Botanical-Garden; New York (NY); Presencial; USD 69.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

15 Vacation Days

13 Paid Holidays

12 Sick Days

Health and Dental Insurance

401K

Pension Plan

Descripción de la vacante

The New York Botanical Garden is seeking an Applications Analyst I to assist in developing and maintaining enterprise applications, databases, integrations, reporting tools, and related business systems. The role collaborates with IT teams to support internal customers, perform data analysis, and implement improvements.

Responsibilities include supporting ERP/CRM/Ticketing/LMS/SharePoint, managing system configurations, and delivering training on applications and processes.

Formación

• Associate Degree plus 1 year programming/analyst experience or two years related experience
• Experience with application support
• Excellent communication and interpersonal skills
• Demonstrated logical, analytical, and problem-solving skills
• Experience with creation/development of data-focused reports
• Customer service orientation

Responsabilidades

• Provide application and database support for ERP, CRM, Ticketing, LMS, SharePoint systems.
• Serve as application point of contact or functional administrator for assigned systems including configuration, upgrades, releases, documentation, and continuous improvement.
• Support and maintain integrations between enterprise systems and third-party platforms.
• Analyze current business processes, perform root-cause analysis, document recurring issues, identify inefficiencies, and recommend fixes.
• Coordinate application releases, patches, and configuration changes with change-management practices.
• Design, develop, and maintain reporting and data management tools to support decision-making.

Conocimientos

Excellent communication

Interpersonal skills

Analytical thinking

Problem solving

Data reporting

Time management

Educación

Associate Degree

Herramientas

Power BI

APIs/ETL

SharePoint

Descripción del empleo

The New York Botanical Garden is seeking an Applications Analyst I to assist in developing and maintaining enterprise applications, databases, integrations, reporting tools, and related business systems. The role collaborates with IT teams to support internal customers, perform data analysis, and implement improvements.

Responsibilities include supporting ERP/CRM/Ticketing/LMS/SharePoint, managing system configurations, and delivering training on applications and processes.