Healthcare IT Applications Analyst I

RWJBarnabas Health; West Orange (NJ); On-site; USD 83,000 - 117,000; Full time

Job summary

RWJBarnabas Health in New Jersey seeks an Application Analyst I to support design, build, and testing of healthcare applications within ITS Ent. Integration Service.

The role focuses on translating operational needs into application functionality and providing go-live support across clinical, financial, or operational systems. You'll work with senior analysts and leadership, learn enterprise workflows, and contribute to ongoing improvements while adhering to change control and documentation

Qualifications

• Associate’s degree with 2+ years of relevant work experience.
• Ability to support assigned application build, configuration, testing, troubleshooting, and documentation activities under guidance.
• Ability and willingness to learn new applications, software, and healthcare workflows.
• Strong critical thinking and problem-solving skills.
• Strong organizational skills and attention to detail.
• Effective written and verbal communication skills.
• Ability to work collaboratively with operational stakeholders, subject matter experts, senior analysts, and leadership.
• Ability to adapt to changing priorities and customer needs.
• Ability to participate in go-live, post-go-live, and on-call support as required.
• Applicable application certification as required for the assigned application, with ongoing maintenance through New Version Training (NVT), as applicable

Responsibilities

• Supporting application design, build, and configuration for assigned workflows, screens, templates, data fields, and functionality.
• Participating in workflow discussions with operational teams, subject matter experts, and application team members.
• Learning customer workflows and applying established application build standards.
• Supporting system changes, enhancements, upgrades, and application optimization.
• Participating in unit, application, integrated, upgrade, and enhancement testing.
• Executing test scripts and documenting results, issues, and troubleshooting outcomes.
• Troubleshooting basic application and workflow issues and escalating complex problems to senior analysts or leadership.
• Providing go-live, post-go-live, and on-call application support.
• Managing assigned incidents, service requests, and enhancement tickets while providing clear customer updates.
• Documenting application changes, workflow decisions, risks, issues, and resolutions.
• Following established change control, issue tracking, escalation, and version control processes.
• Assisting with training materials, change readiness activities, and process improvement initiatives

Skills

Healthcare IT

Application support

Problem solving

Written & verbal communication

Team collaboration

Education

Associate’s degree

Tools

Epic

Job description

RWJBarnabas Health in New Jersey seeks an Application Analyst I to support design, build, and testing of healthcare applications within ITS Ent. Integration Service.

The role focuses on translating operational needs into application functionality and providing go-live support across clinical, financial, or operational systems. You'll work with senior analysts and leadership, learn enterprise workflows, and contribute to ongoing improvements while adhering to change control and documentation