Remote Enterprise Application Analyst

LE001 Berkeley Research Group, LLC; Washington (District of Columbia); Remote; USD 90,000 - 120,000; Full time

Job summary

BRG seeks a full-time Application Analyst to serve as a resident expert on the suite of BRG’s enterprise applications. You will collaborate with Accounting, Finance, HR, and Legal to understand objectives, pain points, and processes, and to support, adapt, configure, secure, and enhance applications used across BRG.

You will work with BRG IT and third-party consultants, report to the Application Manager, and participate in installations, upgrades, security, and change management.

Qualifications

• Bachelor’s degree or relevant experience in IT, accounting, or finance
• 2+ years of experience in applications analysis, system integration, or software support
• Experience with IT services and Windows stack (Active Directory) and Microsoft Entra ID
• Experience with SaaS solutions administration
• Experience with ticketing systems such as ServiceNow
• Experience with Workday security models (preferred)
• Experience with Intapp products (preferred)
• Experience with document management systems (preferred)
• Strong organizational and communication skills
• Ability to adapt to changing priorities

Responsibilities

• Understand business processes and problems by working with stakeholders and subject matter experts.
• Maintain, troubleshoot, and remediate applications and related issues.
• Provide Tier 3 support for enterprise systems.
• Evaluate and propose technical solutions to problems or improvements.
• Plan and execute application installations and upgrades.
• Create and maintain knowledgebase and SOPs.
• Research and develop patterns and best practices; document effectively.
• Meet regularly with business users to understand needs and track progress.
• Evaluate existing systems and vendor applications to solve business problems.
• Ensure application and data security.
• Participate in IT change management for new apps or modules.

Education

Bachelor’s Degree in Information Technology, Computer Science, Engineering, Accounting, or Finance

Tools

ServiceNow

Workday (HCM and FIN)

Intapp Time/Intapp Conflicts/Intapp Walls

iManage/NetDocuments

Microsoft Entra ID

Job description

BRG seeks a full-time Application Analyst to serve as a resident expert on the suite of BRG’s enterprise applications. You will collaborate with Accounting, Finance, HR, and Legal to understand objectives, pain points, and processes, and to support, adapt, configure, secure, and enhance applications used across BRG.

You will work with BRG IT and third-party consultants, report to the Application Manager, and participate in installations, upgrades, security, and change management.