Applications Analyst I - Enterprise Apps & Data Insights

New York Botanical Garden; New York (NY); Presencial; USD 69.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health and Dental Insurance Coverage

401K

Pension Plan

15 Vacation Days

13 Paid Holidays

12 Sick Days

Descripción de la vacante

New York Botanical Garden seeks an Applications Analyst I to support and maintain enterprise applications, databases, integrations, and reporting tools. You will work with IT teams to troubleshoot data issues, ensure security, and enable end-user access.

You will develop SQL queries, support releases, and create reports while collaborating with vendors and internal stakeholders to drive improvements in business processes and system performance.

Formación

• Associate Degree plus 1 year of programming/analyst experience required.
• Experience with application support and data-focused reporting.
• Strong communication and ability to explain technical concepts to non-tech users.
• Demonstrated problem-solving and collaborative teamwork.
• Attention to security, data protection, and IT policy compliance.

Responsabilidades

• Provide application and database support for ERP, CRM, ticketing, LMS, and SharePoint.
• Serve as administrator for assigned systems, including config and releases.
• Support integrations between enterprise systems and third-party platforms.
• Analyze business processes, identify inefficiencies, and propose fixes.
• Coordinate releases, patches, testing, migration plans, and rollbacks.
• Develop SQL queries to analyze data and support data corrections.
• Deliver cross-functional training on applications and processes.
• Manage access reviews and RBAC in coordination with IT security.
• Collaborate with vendors to troubleshoot issues and implement improvements.
• Design and maintain reporting and analytics to support decisions.

Conocimientos

Analytical thinking

Data analysis

SQL queries

Communication skills

Problem-solving

Team collaboration

Customer service orientation

Time management

Educación

Associate Degree

Herramientas

Unit4 ERP

Power BI

SharePoint

Power Platform

APIs / Integrations

Descripción del empleo

New York Botanical Garden seeks an Applications Analyst I to support and maintain enterprise applications, databases, integrations, and reporting tools. You will work with IT teams to troubleshoot data issues, ensure security, and enable end-user access.

You will develop SQL queries, support releases, and create reports while collaborating with vendors and internal stakeholders to drive improvements in business processes and system performance.