Junior Engineer, Professional Services

Jobtailor; Mount Laurel Township (NJ); On-site; USD 42,000 - 64,000; Full time

Job summary

Jobtailor in Mount Laurel Township, NJ, seeks an entry-level IT/Networking professional to assist with installation, configuration, and deployment of network infrastructure at customer locations. You will perform equipment staging, imaging, testing, and pre-configuration for project implementation, traveling nationwide for installations and maintenance.

Collaborate with Senior Engineers, provide basic technical support for networking and security technologies, and maintain strong client

Qualifications

• Entry-level Information Technology and networking role.
• Passion for technology and desire to learn.
• Customer-focused approach required.
• Willingness to undertake heavy domestic travel (50-70%).
• Ability to install, configure, troubleshoot, and support network infrastructure.

Responsibilities

• Assist with installation, configuration, and deployment of network infrastructure at customer locations.
• Perform equipment staging, imaging, testing, and pre-configuration for project implementation.
• Travel nationwide to customer sites for installations, upgrades, troubleshooting, and scheduled maintenance.
• Work alongside Senior Engineers during onsite and remote project deployments.
• Provide technical support and basic troubleshooting for networking, wireless, and security technologies.
• Interact directly with customers and maintain client relationships.
• Document installation activities, service work, and project progress.
• Prepare site reports, project documentation, and customer-facing deliverables.
• Manage assigned tasks, maintain project schedules, and meet quality standards.
• Communicate project status, risks, and technical issues to Senior Engineers and project managers.
• Use testing and diagnostic equipment to verify system functionality and performance.

Skills

Customer-Focused Approach

Excellent Communication

Team Collaboration

Adaptability

Problem-Solving

Willingness to Learn/Certifications

Tools

Diagnostic Equipment

Collaboration Platforms

Internet-Based Tools

Job description

• Assist with installation, configuration, and deployment of network infrastructure, wireless solutions, and enterprise technology systems at customer locations
• Perform equipment staging, imaging, testing, and pre-configuration for project implementation
• Travel nationwide to customer sites for installations, upgrades, troubleshooting, and scheduled maintenance
• Work alongside Senior Engineers during onsite and remote project deployments
• Provide technical support and basic troubleshooting for networking, wireless, and security technologies
• Interact directly with customers and maintain excellent client relationships
• Conduct onsite surveys, assessments, and data collection for project planning
• Document installation activities, service work, and project progress
• Prepare site reports, project documentation, and customer-facing deliverables
• Manage assigned tasks, maintain project schedules, and meet quality standards
• Communicate project status, risks, and technical issues to Senior Engineers and project managers
• Use testing and diagnostic equipment to verify system functionality and performance
• Follow safety procedures, customer site protocols, and industry best practices
• Maintain company-issued tools, equipment, and technology assets
• Participate in manufacturer, vendor, and internal training programs
• Support onsite and remote service activities via phone, internet-based tools, and collaboration platforms

Requirements

• Entry-level Information Technology and networking role
• Passion for technology and desire to learn
• Customer-focused approach
• Ability and willingness to undertake heavy domestic travel (50-70%)
• Ability to install, configure, troubleshoot, and support network security, LAN/WAN infrastructure, wireless networks, and enterprise technology systems
• Ability to perform equipment staging, imaging, testing, and pre-configuration
• Ability to provide technical support and basic troubleshooting for networking, wireless, and security technologies
• Ability to interact directly with customers and maintain client relationships
• Ability to conduct onsite surveys, assessments, and data collection
• Ability to document installation activities, service work, project progress, site reports, and customer-facing deliverables
• Ability to use testing and diagnostic equipment
• Ability to follow company safety procedures, customer site protocols, and industry best practices
• Ability to maintain company-issued tools, equipment, and technology assets
• Willingness to participate in manufacturer, vendor, and internal training programs and earn certifications

Core Competencies

Demonstrates proficiency in installing, configuring, and troubleshooting network security, LAN/WAN infrastructure, and wireless networks. Capable of conducting onsite assessments, maintaining client relationships, and documenting project progress while adhering to safety procedures and industry best practices.

Highest-signal resume keywords

• Network Security Support
• LAN/WAN Infrastructure Installation
• Wireless Network Configuration
• Technical Support and Troubleshooting
• Customer Relationship Management

Hard Skills

• Network Installation
• Configuration and Troubleshooting
• Equipment Staging
• Imaging and Testing
• Data Collection
• Project Documentation
• Use of Testing Equipment
• Site Surveys
• Pre-Configuration
• Technical Support

Soft Skills

• Customer-Focused Approach
• Excellent Communication
• Team Collaboration
• Adaptability
• Problem-Solving

Industry Keywords

• Network Infrastructure
• Wireless Solutions
• Enterprise Technology Systems
• Safety Procedures
• Industry Best Practices

Tools & Technologies

• Diagnostic Equipment
• Collaboration Platforms
• Internet-Based Tools