Enterprise Network Manager

Jobtailor; Village of Fairport (NY); On-site; USD 90,000 - 130,000; Full time

Job summary

Jobtailor in Fairport, NY seeks a senior network operations leader to manage complex WAN/LAN/WLAN networks and phone systems across facilities. You will coordinate engineering teams, vendors, and internal staff to design, implement, and sustain secure, scalable infrastructure.

The role requires 6–10 years in network management, strong Layer 2/3 expertise, and the ability to work on-site. Excellence in problem-solving and cross-functional communication is essential.

Qualifications

• AS or BS in Computer Science or equivalent experience.
• 6–10 years related network management experience.
• Experience leading technical staff and coordinating vendor support.
• Strong understanding of Layer 2/3 networking, routing, and switching.
• Familiarity with enterprise LAN/WAN environments and network automation.
• Excellent communication and organizational skills; on-site at Fairport, NY.

Responsibilities

• Manage development, implementation, and evaluation of complex networks.
• Oversee WAN, LAN, WLAN, Internet, and phone circuit operations.
• Troubleshoot problems and escalate to third-party engineering or vendor support.
• Design, support, and implement network configurations for various sites.
• Coordinate hardware upgrades and maintenance for network systems.
• Provide day-to-day support for overall network operations and on-call coverage.
• Manage network operations staff and/or vendors and ensure service levels.

Skills

Layer 2/3 Networking

Routing

Switching

Firewall management

Network security

Network automation

Vendor management

Technical staff management

On-site support

Education

AS or BS in Computer Science

BS in Business Management

Tools

Routers

Switches

Firewalls

Wireless Systems

Phone Systems

Phone Gateways

Job description

• Manage the development, implementation, and evaluation of complex networks
• Manage day-to-day WAN, LAN, WLAN, Internet, and phone circuit operations
• Troubleshoot communication problems and escalation issues to third-party engineering or vendor support
• Manage network infrastructure including routers, switches, firewalls, wireless systems, phones, phone systems, and phone gateways
• Oversee hardware maintenance, escalation, engineering, and vendor support
• Manage network operations vendor support for monitoring, software and hardware support, and problem resolution
• Manage network security, infrastructure patching, and cybersecurity
• Design, support, and implement WAN, firewall, phone, and network configurations
• Work with onsite teams to resolve remote issues and install upgrades at data centers, manufacturing plants, warehouses, and offices
• Manage upgrade projects, maintain technical documentation, and plan continuous process improvement
• Manage telecom and network levels of service
• Design, measure, and monitor network and phone levels of service
• Define and manage IT procurement standards for network services and infrastructure
• Manage network operations staff and/or vendors
• Troubleshoot telecommunications problems involving phones, routers, circuits, and networks
• Coordinate hardware upgrades and maintenance for network systems
• Recommend future network and communications strategy
• Implement telecom and network projects
• Engineer telecom and network solutions
• Provide day-to-day support for overall network operations
• Provide on-call support as needed
• Perform other duties as assigned by management

Requirements

• AS or BS in Computer Science or Business Management or equivalent experience
• Minimum of 6-10 years related experience
• Experience managing technical staff
• Strong understanding of Layer 2/3 networking, routing, and switching
• Familiarity with enterprise LAN/WAN environments and network automation
• Strong understanding of firewalls
• Broad knowledge of computer science, networking, and phone systems
• Strong analytical and problem-solving skills
• Good communication and organizational skills
• Ability to work on-site at the Corporate office in Fairport, NY
• Availability for occasional after-hours/on-call support

Core Competencies

Demonstrates expertise in managing complex network operations, including WAN, LAN, and WLAN, while ensuring network security and infrastructure integrity. Proficient in troubleshooting, vendor management, and implementing telecom and network solutions.

Highest-signal resume keywords

• Network Infrastructure Management
• Layer 2/3 Networking
• Firewall Management
• Telecom Solutions Engineering
• Technical Staff Management

ATS Optimization Keywords

Hard Skills

• WAN Management
• LAN Management
• WLAN Management
• Routing
• Switching
• Network Security
• Network Automation
• Telecommunications Troubleshooting
• Infrastructure Patching
• Technical Documentation

Soft Skills

• Analytical Skills
• Problem-Solving Skills
• Communication Skills
• Organizational Skills

Certifications & Qualifications

• AS or BS in Computer Science
• BS in Business Management

Industry Keywords

• Network Operations
• Vendor Support
• IT Procurement Standards
• Continuous Process Improvement
• Network Levels of Service

Tools & Technologies

• Routers
• Switches
• Firewalls
• Wireless Systems
• Phone Systems
• Phone Gateways