Junior DoD IT Support Analyst (TS/SCI Required)

Saic; Maryland; On-site; USD 80,001 - 120,000; Full time

Job summary

Saic is looking for a Tier 1 (Junior) Technical Support Analyst to provide technical support for U.S. Army C5ISR programs. The role is full-time and on-site at Aberdeen Proving Ground, Maryland, requiring a bachelor's degree and 5+ years of experience in IT.

Candidates must have relevant certifications, solid knowledge of Windows and Linux, and possess a TS/SCI Security Clearance. The position offers a salary range of $80,001 - $120,000 based on experience.

Qualifications

• 5+ years of experience in IT or equivalent, or 4 years with a relevant degree.
• IATII Level Certification in line with DoD 8570.
• TS/SCI Security Clearance with CI polygraph required.

Responsibilities

• Provide technical support to C5ISR TSIG Programs.
• User Account Management and monitoring of system status.
• Log outage statistics and escalate tickets as needed.

Skills

Information Technology experience

Network troubleshooting

Microsoft Office proficiency

BASH coding

Containerization technologies

Education

Bachelor's in Information Technology/Computer Science or equivalent

Tools

JIRA Service Management

Windows OS

Linux

Job description

Saic is looking for a Tier 1 (Junior) Technical Support Analyst to provide technical support for U.S. Army C5ISR programs. The role is full-time and on-site at Aberdeen Proving Ground, Maryland, requiring a bachelor's degree and 5+ years of experience in IT.

Candidates must have relevant certifications, solid knowledge of Windows and Linux, and possess a TS/SCI Security Clearance. The position offers a salary range of $80,001 - $120,000 based on experience.