Junior Configuration Analyst: IT Change & CMDB Support

Maximus; Columbus (OH); On-site; USD 40,000 - 65,000; Full time

Job summary

Maximus is hiring for a position in Columbus, Ohio, focused on supporting IT operations and change management with a pay range from $40,000 to $65,000 annually. Candidates must be U.S. Citizens and have at least two years of relevant experience.

The role includes tasks such as maintaining documentation, managing change records, and contributing to process improvements. An Associate's or Bachelor's degree in a related field is required, along with attention to detail and familiarity with ITSM tools like ServiceNow.

Qualifications

• Ability to obtain and maintain a Public Trust is required.
• Must be a U.S. Citizen without dual citizenship.
• 2+ years of work-related experience required.
• Ability to maintain technical documentation and records accurately.

Responsibilities

• Support configuration, change, and release management processes.
• Log, update, and manage change records.
• Assist with preparation and distribution of release documentation.
• Maintain configuration records and documentation for audits.

Skills

IT operations support

Change management

Documentation management

Attention to detail

Organizational skills

ITIL familiarity

Education

Associate's or Bachelor's degree in IT, Computer Science, or related field

Tools

ServiceNow

Job description

Maximus is hiring for a position in Columbus, Ohio, focused on supporting IT operations and change management with a pay range from $40,000 to $65,000 annually. Candidates must be U.S. Citizens and have at least two years of relevant experience.

The role includes tasks such as maintaining documentation, managing change records, and contributing to process improvements. An Associate's or Bachelor's degree in a related field is required, along with attention to detail and familiarity with ITSM tools like ServiceNow.