Junior Community Manager & Creator Outreach

321 the Agency; Orlando (FL); Hybrid; USD 25,000 - 39,000; Full time

Job summary

321 the Agency in Orlando is seeking a Community Management Specialist to manage client social channels, engage audiences, and uphold brand voice across platforms.

This entry-level to junior role focuses on daily community engagement, influencer outreach, and fostering brand loyalty while leveraging AI-powered tools to scale conversations.

You will collaborate with the client success team to monitor sentiment, respond to comments, and support content campaigns from day one.

Qualifications

• 1-3 years of experience in social media management or digital marketing (internships welcome).
• Strong written communication and ability to adapt brand voice.
• Empathy, organization, and proactive problem-solving.

Responsibilities

• Monitor client social accounts daily and respond in-brand voice.
• Engage with followers, manage creator partnerships, and amplify user-generated content.
• Coordinate influencer outreach and track content calendars.
• Support analytics and reporting with weekly sentiment and engagement data.

Skills

Social media management

Customer service

Written communication

Brand voice adaptation

Education

Bachelor's degree in Marketing, Communications, or related field

Tools

Hootsuite

Sprout Social

Later

Buffer

Job description

321 the Agency in Orlando is seeking a Community Management Specialist to manage client social channels, engage audiences, and uphold brand voice across platforms.

This entry-level to junior role focuses on daily community engagement, influencer outreach, and fostering brand loyalty while leveraging AI-powered tools to scale conversations.

You will collaborate with the client success team to monitor sentiment, respond to comments, and support content campaigns from day one.