Junior Clinic Administor

Massage Envy; Hattiesburg (MS); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive pay + bonuses

Health, Vision & Dental

401(k) matching

Referral bonus

Employee Assistance Program

Flexible schedule

In-depth training

Product discounts 25%

Job summary

Massage Envy Hattiesburg is seeking a natural leader to oversee daily operations, ensuring a safe, welcoming, therapeutic environment for members and guests. You will guide the sales and customer service team to resolve issues, drive memberships, and promote retail products while maintaining compliance and high standards.

You will model Massage Envy core values, build strong relationships with staff and clients, and work with the franchisee to set and achieve performance goals.

Qualifications

• Leads daily operations to deliver a high-quality guest experience.
• Guides sales and customer service teams to resolve challenges.
• Drives membership growth and retail promotions.
• Sets performance goals and mentors team members.

Responsibilities

• Lead daily operations of the location, ensuring a clean, safe, therapeutic environment.
• Guide sales and customer service teams to resolve customer challenges positively.
• Drive membership growth and promote retail sales to reach goals.
• Collaborate with franchisee to set performance targets and monitor progress.
• Build and mentor a high-achieving team with ongoing training.

Skills

Leadership

Customer Service

Sales

Team Management

Communication

Job description

Where Better Careers Begin! Massage Envy Hattiesburg- 6169 MS Hwy 98- Suite 40 Hattiesburg, MS 39402

Are you a natural leader who loves to inspire others to succeed?

At the Massage Envy Hattiesburg franchise, we support you to be your best while you inspire a team of caring professionals to deliver an excellent experience that will help others feel their best.

Perks & Pay:

• Competitive base pay plus bonuses and commissions ($14-$18/hour)
• Medical, Vision and Dental plans with employer contribution
• Matching 401(k)
• Employee referral bonus program
• Employee Assistance Program
• A flexible schedule for a better work/life balance
• In-depth product and service training
• 25% off all products

What We'll Accomplish Together:

• Leading the way to an amazing experience for members and guests by managing the daily operations of the location, maintaining a clean, safe, therapeutic environment for everyone and guiding the sales and customer service team to positively resolve customer challenges.
• Helping the location move more people forward in their wellness journeys by driving membership, promoting retail sales, partnering with the franchisee to set performance goals and working with the team to achieve them.
• Building a high-achieving team by setting clear expectations, providing ongoing training and mentorship, and reviewing performance regularly to empower team members to improve and grow.
• Running a tight ship where every operational detail is addressed, from managing inventory and deposits to ensuring compliance with all labor and employment laws applicable to location employees (including any local and state licensing laws for massage therapists and estheticians).
• Creating a strong workplace culture where all employees feel valued, good work is recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission.
• Modelling the Massage Envy core values of optimism, gratitude, excellence, consistency and empathy.
• Good with people, building trust and confidence and developing positive relationships with employees, members, and guests.

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location.