General Manager

Massage Envy; Hattiesburg (MS); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Salary + bonuses/commissions

Health benefits (medical, vision, dent

401(k) matching

Paid time off

Referral bonus

Employee assistance program

Flexible schedule

Product training

Product discount

Job summary

Massage Envy Hattiesburg is seeking a results-driven manager to lead daily operations, drive memberships and retail, and coach a team of service professionals. You will partner with staff to deliver an outstanding client experience and uphold company standards.

The ideal candidate has leadership and sales experience in personal services, a knack for building relationships, and a commitment to a positive workplace culture. This role offers competitive pay with bonuses in a busy spa setting.

Qualifications

• Management and/or sales experience in personal services; spa/salon/gym background preferred.
• Natural leader who builds relationships while coaching and supporting a team.
• Ability to handle tough conversations professionally.
• Ability to foster a strong workplace culture with quick, fair issue resolution.

Responsibilities

• Manage operations: drive memberships, promote retail, guide the team, oversee deposits and inventory, ensure compliance.
• Set goals, prioritize tasks and analyze business performance for growth.
• Resolve customer challenges while maintaining a safe, therapeutic environment.
• Empower team with clear expectations and ongoing training; review performance regularly.
• Develop positive relationships with employees, members and guests.

Skills

Leadership

Sales experience

Team motivation

Customer service

Job description

Where Better Careers Begin!

Massage Envy Hattiesburg- 6169 Hwy 98 Suite 40 Hattiesburg, MS 39120

Are you a natural leader who loves to inspire others to succeed?

At the Massage Envy Hattiesburg franchise, we support you to be your best while you inspire a team of caring professionals to deliver an excellent experience that will help others feel their best.

Perks & Pay:

• Competitive salary plus bonuses and commissions ($45,000-$55,000 annually)
• Medical, Vision and Dental plans with employer contribution
• Matching 401(k)
• Paid time off
• Employee referral bonus program
• Employee Assistance Program
• A flexible schedule for a better work/life balance
• In-depth product and service training
• 25%-50% off all products

Qualified Candidates:

• Have management and/or sales experience, preferably in a personal service environment such as a spa, salon, or gym. Massage industry experience is a PLUS but not required.
• Must be a natural leaders who can build relationships while motivating, coaching and supporting a team
• Can have tough conversations in a professional and constructive manner.
• Can create a strong workplace culture where all employees feel valued and recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission.

Day-to-Day:

• Manage all operational aspects including driving memberships, promoting retail sales, guiding the team, managing deposits, overseeing inventory, ensuring compliance with all laws, etc.
• Strive for continuous growth by setting goals, prioritizing work and analyzing business performance.
• Effectively resolve customer challenges while maintaining a safe and therapeutic environment
• Empower team members to improve and grow by setting clear expectations, providing ongoing training, and reviewing performance regularly.
• Develop positive relationships and build confidence with employees, members, and guests.

If you're ready to lead the charge to help people feel their best, we can't wait to meet you.

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location.