Junior Child Welfare Instructional Designer - Local NC only

InstantServe Healthcare; Garner (NC); Hybrid; USD 41,328 - 46,838; Full time

Job summary

A healthcare solutions provider in Garner, NC is looking for a Junior Child Welfare Instructional Designer to support the training and implementation of a Child Welfare Information System. The ideal candidate will have 3+ years in curriculum design, familiarity with social services programs, and proficiency in tools like Adobe FrameMaker. This role includes delivering training sessions for adult learners both in-person and virtually. Contract position with potential for travel across North Carolina.

Qualifications

• 3+ years in curriculum design for adult learners.
• 3+ years understanding social services programs.
• Experience with computer-based training design.

Responsibilities

• Support the training implementation of a Child Welfare Information System.
• Analyze functionality and develop classroom facilitator‑led solutions.
• Deliver engaging training for Child Welfare program administrators.

Skills

Curriculum design

Adult learning principles

Business analysis

Adobe FrameMaker

Interactive content creation

Tools

Adobe Captivate

Camtasia

Photoshop

MS Office Suite

LMS technology (Moodle)

Job description

Junior Child Welfare Instructional Designer - Local NC only

Contract Duration: 12+ Months

# of Openings: 6

Pay Rate: $30/hr on W2 or $34/hr on C2C/1099 all-inclusive

Travel: Up to 30% statewide (evenings/weekends possible; expenses reimbursed per state protocol)

Position Overview

Support the training and implementation of a Child Welfare Information System (CWIS) by analyzing functionality, developing classroom facilitator‑led solutions, and creating eLearning courses. Collaborate with training leads, business/Agile teams, developers, and SMEs to design materials, maintain Adobe FrameMaker templates/scripts, and deliver engaging training for Child Welfare program administrators. Facilitate in‑person, virtual, and webinar sessions for adult learners at all levels.

Required Qualifications

• 3+ years in curriculum design and developing training materials for adult learners.
• 3+ years understanding social services programs (county/regional/state level).
• 3+ years experience with business analysis, MS Office Suite, LMS technology (Moodle, XML, HTML), and computer‑based training design.
• Proficiency in Adobe FrameMaker, Captivate, Camtasia, Photoshop, Visio or similar tools.
• Experience leading in‑person, virtual, and webinar training sessions.
• Strong skills in interactive content creation, learner evaluation, and classroom training processes.

Highly Desired

• NC FAST/NC Medicaid knowledge (2+ years), software/hardware support, web technology, and clear communication with diverse groups.

Seniority level

Mid‑Senior level

Employment type

Contract

Job function

Education and Training

Hospitals and Health Care