Medicaid Instructional Designer - Local NC only

InstantServe Healthcare; Garner (NC); Hybrid; USD 41,328 - 46,838; Full time

Job summary

A healthcare training organization is seeking a Medicaid Instructional Designer for a contract role in North Carolina. The position involves supporting the training and implementation of a Child Welfare Information System by creating eLearning courses and leading diverse training sessions. The ideal candidate has over 3 years of experience in curriculum design and a strong understanding of social services programs. This role allows for a hybrid work model with some statewide travel involved.

Qualifications

• 3+ years in curriculum design and developing training materials.
• 3+ years understanding of social services programs at state level.
• 3+ years experience with MS Office Suite and LMS technology.

Responsibilities

• Support training for a Child Welfare Information System.
• Develop classroom facilitator-led solutions and eLearning courses.
• Facilitate in-person and virtual sessions for adult learners.

Skills

Curriculum design

Training materials development

Business analysis

Adobe FrameMaker

Virtual training sessions

Interactive content creation

Tools

Adobe Captivate

Camtasia

Photoshop

Visio

Moodle

Job description

Medicaid Instructional Designer – Local NC only

Contract Duration: 12+ Months (Hybrid 2-3 days/Month onsite + Up to 30% statewide Travel)

# of Openings: 6
Pay Rate: $30/hr on w2 or $34/hr on C2C/1099 all-inclusive
Travel: Up to 30% statewide (evenings/weekends possible; expenses reimbursed per state protocol)

Position Overview

Support the training and implementation of a Child Welfare Information System (CWIS) by analyzing functionality, developing classroom facilitator‑led solutions, and creating eLearning courses. Collaborate with training leads, business/Agile teams, developers, and SMEs to design materials, maintain Adobe FrameMaker templates/scripts, and deliver engaging training for Child Welfare program administrators. Facilitate in‑person, virtual, and webinar sessions for adult learners at all levels.

Required Qualifications

• 3+ years in curriculum design and developing training materials for adult learners.
• 3+ years understanding social services programs (county/regional/state level).
• 3+ years experience with business analysis, MS Office Suite, LMS technology (Moodle, XML, HTML), and computer‑based training design.
• Proficiency in Adobe FrameMaker, Captivate, Camtasia, Photoshop, Visio or similar tools.
• Experience leading in‑person, virtual, and webinar training sessions.
• Strong skills in interactive content creation, learner evaluation, and classroom training processes.

Highly Desired

• NC FAST/NC Medicaid knowledge (2+ years), software/hardware support, web technology, and clear communication with diverse groups.

Seniority level

Mid‑Senior level

Employment type

Contract

Job function

Education and Training