Child Welfare Trainer/Content Developer

DataStaff, Inc.; Durham (NC); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

DataStaff, Inc. in Durham, NC seeks a Child Welfare Trainer/Content Developer to design and deliver training for the Child Welfare Information System (CWIS). The role includes developing classroom and eLearning content and collaborating with cross-functional teams to ensure effective learning solutions.

The position is hybrid (onsite 2–3 days per month) with statewide travel up to 25%. Experience with LMS, content design, and Adobe training tools is highly valued.

Qualifications

• 3 years designing training for adult learners.
• Understands social services programs driving county/state staff.
• Ability to schedule, prepare for QA checks on training materials.

Responsibilities

• Assist with CWIS training implementation.
• Develop classroom and eLearning materials for CWIS.
• Collaborate with Training Lead, SMEs, Dev Team to design trainings.
• Revise materials and deliver in varied formats.

Skills

Curriculum design

Adult learning

LMS administration

Training materials

Stakeholder collaboration

MS Office

HTML

Instructional design

Facilitation

Web-based training

Tools

FrameMaker

Captivate

Photoshop

Dreamweaver

Visio

Adobe Breeze

XML

Job description

DataStaff, Inc. is in immediate need of aChild Welfare Trainer/Content Developer for a long-term contract opportunity with one of our direct clients located in Durham, NC

*This position will be hybrid; onsite approximately 2-3 days per month.

*Extensive statewide travel up to 25% of the time is required in the performance of the work for this position. Travel may include some evenings and weekend days.

Responsibilities:

• Assist with the training and implementation of the Child Welfare Information System (CWIS).
• Analyze the CWIS functionality to develop and deliver classroom facilitator-led learning solutions and eLearning courses to support system implementation.
• Work closely with the Training Lead, Business and Agile Teams, as well as the Development Team and other subject matter experts to understand requirements, to design training and develop course materials, develop and maintain Adobe FrameMaker templates and scripts
• Maintain/revise training materials for instructional training of adult learners. Using this base, this resource will also be responsible for providing effective and creative classroom and virtual facilitation of training for all levels of employees who oversee and administer Child Welfare programs in the CWIS.

Required Skills:

• 3 years: Experience in curriculum design and developing training materials for adult learners
• 3 years: Understands the social services programs that drive the efforts of the county, regional, and state staff who administer those programs.
• 3 years: Ability to assist with scheduling, preparing for and participating in quality assurance checks on training materials that have been developed.
• 3 years: Experience working with training developers, program subject matter experts, technical support and others to assure training materials are effective.
• 3 years: Experience in business analysis, MS Office Suite (e.g., MS Word, MS Excel, MS PowerPoint)
• 3 years: Experience in Learning Management System (LMS) technology such as Moodle, XML, HTML
• 3 years: Experience in designing and delivering computer-based training instructional design, with learning program design systems.
• 3 years: Experience in software that may include Adobe FrameMaker, Adobe Captivate, Photoshop, Adobe Breeze, Dreamweaver, Visio or other training applications.
• 3 years: Experience developing dynamic instructional training materials using interactions and simulations to create interactive, engaging course content.
• 3 years: Experience developing interactive media presentations that enhance the online educational experience
• 3 years: Experience leading training sessions in a variety of formats that may include in person, virtual and/or webinar.
• 3 years: Experience evaluating student progress and making recommendations for continued training participation curriculum.
• 3 years: Experience providing feedback on learning providing feedback on learning curriculum and methodology to assure program relevance and user comprehension.
• 3 years: Experience with processes to prepare for and conduct classroom training including facility management, course scheduling and student registration.

Desired Skills:

• 3 years: Research and evaluate the NC FAST case management software in order to translate the software functionality into effective learning materials.
• Ability to assist with basic application software and hardware support
• Must have strong understanding of internet concepts and web technology
• Ability to clearly communicate in oral and written form, and deal effectively with diverse groups to accomplish the objectives.
• 2 years: Knowledge of and experience with NC FAST and the Medicaid Program in NC

This position is available as a W2 position with a competitive benefits package. DataStaff offers medical, dental, and vision coverage options as well as paid vacation, sick, and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.