Child Welfare Trainer/Content Developer, Durham, NC, US

Intellibee Inc; North Carolina; On-site; USD 39,000 - 62,000; Part time

Benefits offered by this job

Long-Term Stability

Comprehensive Health Coverage

Future Planning: 401(k)

GC Assistance

Job summary

IntelliBee in Durham, NC seeks a contracted Child Welfare Trainer/Content Developer to analyze CWIS functionality and translate it into engaging adult-learning materials. You will design, develop, and maintain classroom and eLearning content for statewide implementation.

You will collaborate with the Training Lead, business and agile teams, SMEs and developers to craft materials, templates, and scripts in FrameMaker and related tools, and you’ll deliver effective in-person and virtual trainings

Qualifications

• Curriculum design experience for adult learners.
• 3+ years understanding NC social services programs.
• Translate NC FAST functionality into learning materials.
• Coordinate scheduling and QA checks on training materials.
• Collaborate with training developers, SMEs and tech support.

Responsibilities

• Analyze CWIS functionality to develop classroom and eLearning courses.
• Design and develop training materials and course materials.
• Develop and maintain Adobe FrameMaker templates and scripts.
• Deliver classroom facilitator-led training and virtual facilitation.
• Collaborate with Training Lead, Business and Agile Teams, and Development Team to understand requirements and develop materials.
• Maintain and revise training materials for instructional training of adult learners.
• Translate software functionality into effective learning materials.

Skills

Curriculum design

Adult learning design

Training material development

Scheduling & QA

Collaboration with SMEs

MS Office

Communication skills

Internet concepts

Training delivery

Assessment/feedback

Tools

Moodle

XML

HTML

Adobe FrameMaker

Adobe Captivate

Camtasia

Photoshop

Visio

Job description

Child Welfare Trainer/Content Developer, Durham, NC, US

Child Welfare Trainer/Content Developer

The NC Department of Health and Human Services seeks contract resources to assist with the training and implementation of the Child Welfare Information System (CWIS). The primary purposes of the trainer/content developer is to analyze the CWIS functionality to develop and deliver classroom facilitator-led learning solutions and eLearning courses to support system implementation. This position will work closely with the Training Lead, Business and Agile Teams, as well as the Development Team and other subject matter experts to understand requirements, to design training and develop course materials, develop and maintain Adobe FrameMaker templates and scripts, and maintain/revise training materials for instructional training of adult learners. Using this base, this resource will also be responsible for providing effective and creative classroom and virtual facilitation of training for all levels of employees who oversee and administer Child Welfare programs in the CWIS.

Travel expenses are reimbursed using the state's protocol for submitting expenses after travel. The contractor will, at the direction of management, either ride with an employee driving a state vehicle or drive their personal vehicle and be reimbursed mileage after travel. Per diem is paid directly to the contractor and most hotel expenses are direct billed through the state.

Skill Matrix:

• Experience in curriculum design and developing training materials for adult learners Required 3 Years
• Understands the social services programs that drive the efforts of the county, regional, and state staff who administer those programs. Required 3 Years
• Research and evaluate the NC FAST case management software in order to translate the software functionality into effective learning materials. Highly desired 3 Years
• Ability to assist with scheduling, preparing for and participating in quality assurance checks on training materials that have been developed. Required 3 Years
• Experience working with training developers, program subject matter experts, technical support and others to assure training materials are effective. Required 3 Years
• Experience in business analysis, MS Office Suite (e.g., MS Word, MS Excel, MS PowerPoint) Required 3 Years
• Experience in Learning Management System (LMS) technology such as Moodle, XML, HTML Required 3 Years
• Experience in designing and delivering computer-based training instructional design, with learning program design systems. Required 3 Years
• Experience in software that may include Adobe FrameMaker, Adobe Captivate, Camtasia, Photoshop, Adobe , Visio or other training applications. Required 3 Years
• Experience developing dynamic instructional training materials using interactions and simulations to create interactive, engaging course content. Required 3 Years
• Experience developing interactive media presentations that enhance the online educational experience Required 3 Years
• Experience leading training sessions in a variety of formats that may include in person, virtual and/or webinar. Required 3 Years
• Ability to assist with basic application software and hardware support Highly desired
• Must have strong understanding of internet concepts and web technology Highly desired
• Ability to clearly communicate in oral and written form, and deal effectively with diverse groups to accomplish the objectives. Highly desired
• Experience evaluating student progress and making recommendations for continued training participation curriculum andRequired 3 Years
• Experience providing feedback on learning providing feedback on learning curriculum and methodology to assure program relevance and user comprehension. Required 3 Years
• Experience with processes to prepare for and conduct classroom training including facility management, course scheduling and student registration. Required 3 Years
• Knowledge of and experience with NC FAST and the Medicaid Program in NC Highly desired 2 Years

Benefits at IntelliBee

• Long-Term Stability: Join us on a multi-year opportunities with room to grow.
• Comprehensive Health Coverage: Access quality healthcare benefits to keep you and your family well.
• Future Planning: Enroll in our 401(k) program and invest in your financial security.
• GC Assistance: We support immediate Green Card processing, if required.