Junior Case Manager, Housing

Bay Area Community Resources; San Leandro (CA); On-site; USD 60,000 - 81,000; Full time

Benefits offered by this job

16 paid BACR holidays

Paid time off

Medical, dental, vision, mental health

Hospital indemnity

Life insurance

Flexible spending account (transit, 0)

403b program

Pet insurance

WellHub Professional Development

Job summary

Bay Area Community Resources (BACR) is hiring a Junior Case Manager for Housing, Workforce Development and Reentry in Alameda County. The role focuses on wrap-around services, housing placement, and employment linkage to improve stability for families and transitional aged youth (18-24) affected by violence or crisis.

The position reports to the Housing Program Manager, is full-time and exempt, with a starting compensation of $70,304 annually.

Qualifications

• At least one year of housing navigation or case management experience.
• Familiarity with trauma-informed care and engaging with individuals affected by violence.
• Excellent oral and written communication skills, proficient with Excel.
• Experience with immigration laws/policies affecting marginalized communities and housing.
• Experience working with undocumented and/or justice-system-impacted youth.
• Familiar with restorative justice, trauma-informed care, and motivational interviewing.
• Must have valid California Driver’s License and a working vehicle.

Responsibilities

• Conduct wraparound assessments for families/TAY to identify barriers and plan supports.
• Provide client-centered housing support and coordinate with Housing Authorities.
• Collaborate with Housing Navigator and partners to streamline housing options.
• Create individual service plans with referrals and resources for stability.
• Coordinate payments for rents/deposits and track monthly expenses.

Skills

Case management

Trauma-informed care

Excellent communication

Excel proficiency

Immigration policy awareness

Undocumented/justice-involved youth经验

Driver's license

Tools

Excel

Job description

Job Description: General Overview: Provide wrap-around case management services and stable housing services for families/transitional aged youth (TAY) between the ages of 18-24 who identify as being marginalized, at risk, system involved, violence involved, and/or in crisis as referred by the Dept of Violence Prevention for the City of Oakland.

Position Title: Junior Case Manager, Housing- Workforce Development and Reentry. Reports To: Housing Program Manager. Classification: Exempt / Full Time (Permanent). Compensation: $70,304 annually.

Benefits: 16 paid BACR Holidays, generous paid time off benefits Medical, dental, vision, mental health/wellness benefit, hospital indemnity, life insurance, flexible spending account (transit, medical, dependent), 403b program, pet insurance, WellHub Professional Development opportunities.

Position Overview: Provide high quality case management services, including but not limited to intake, case planning, housing case coordination with Oakland Housing Authority and other Housing placement services, connection to employment services to increase income/improve credit, cognitive behavioral therapy referrals and linkage to stabilization services for victims of violence. Additionally, leading case conferencing sessions with Housing Navigator to ensure favorable outcomes for long term housing placement. As well as facilitating additional projects that increase the outcome of housing placement acceptance and/or benefit clients. The Department of Violence Prevention applies a public health approach to violence prevention focused on community-led intervention strategies to realize sustained safety and stability of the families and communities most impacted by violence. Junior Case Manager will be responsible for case managing all who are referred as participants to BACR’s Housing Program in Alameda County. Caseload not to exceed 10 families.

Required Qualifications:

• At least one year (1) of experience in housing navigation or case management
• Working familiarity with trauma informed care and engaging with individuals that are violence involved or have experienced trauma related to violence in Alameda County
• Must have excellent oral and written communication skills, familiar with Excel
• Experience with immigration laws and policies and its impact on marginalized communities and how it affects housing
• Experience working with undocumented and/or justice system impacted youth
• Must be familiar with restorative justice, trauma informed care, and motivational interviewing
• Ability to maintain confidentiality and demonstrate a high degree of integrity
• Must have valid California Driver’s License and insured, registered and operational vehicle to use for work purposes
• Must pass a criminal background check and TB test clearance
• Availability to work in the evenings to meet with participants.

Personal Qualities:

• A commitment to and strong belief in BACR’s Mission, Philosophy, and Guiding Principles.
• Ability to maintain goals and priorities in dealing with varying challenges
• Ability to work under pressure and provide crisis intervention
• Ability to be flexible in working with people and organizations of different viewpoints
• Creativity, enthusiasm and a dedication to youth centered approach and housing security

Duties and Responsibilities:

• Conduct various assessments of families/ TAY to identify and address wraparound barriers, behaviors and corresponding characteristics that hinder stability and functionality
• Provide compassionate and person-centered support to individuals or families facing housing instability. Coordinate with clients, Case Managers and Housing Specialists to understand client housing needs, preferences, and any barriers preventing them from securing stable housing.
• Collaborate with Housing Navigator and social service agencies, housing providers, and community partners to streamline housing processes and enhance housing options for clients.
• Generate thorough individual service plans consisting of supportive services, resources, referrals and linkage to promote stability and functionality
• Coordinate with Finance and Manager to purchase supportive services, timely rent/deposits to landlords and complete monthly expense reports/ update trackers that correspond with rents/deposits made
• Develop relationships and maintain communication with support services network, funders,, housing providers and families in efforts to case conference, strategize and better serve participants
• Data Tracking and Reporting: Maintain accurate, organized landlord records and documentation on housing availability. Comply with all data reporting requirements as set by the organization.
• Continued Education: Stay informed about changes in housing policies, regulations, and resources to provide clients with the most up-to-date information.
• Meet with participants on a weekly to monthly basis depending on the need to formally monitor progress or regression of individual service plan and implement motivational techniques to keep them engaged and ensure successful placement post service period
• Work with families in setting and reaching self identified financial, professional and personal long and short term goals to ensure housing security and increase odds of application acceptance
• Represent BACR at funder partnership meetings and events
• Attend regular staff meetings for case conferencing and/or programmatic discussions
• Commitment to professional development by attending trainings and workshops to better serve participants
• Other duties as assigned

About Us:

Bay Area Community Resources (BACR) promotes the healthy development of individuals, families and communities through direct services, volunteerism, and partnerships in the San Francisco Bay Area. We have deep respect for the communities we serve throughout the Greater San Francisco Bay Area, the dedicated staff who show up for those in need, and the opportunity we have been given through this work to promote resilience in tens of thousands of individuals every year. BACR is an equal opportunity employer. We celebrate, support, and thrive on diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment w/o regard to perceived age, marital or familial status, religion, gender, gender identity, gender expression, sexual orientation, race, creed, color, genetic information, ancestry, national origin, physical or mental disability including AIDS or AIDS-Related Complex or military status.

Visit our website at www.bacr.org. Above is the pay range for this position that we reasonably expect to pay. Individual compensation is based on various factors including experience/education, skillset, and geographic location.

ARE YOU EXTRAORDINARY? We put people at the center of everything we do. With a diversity of backgrounds, ideas, opinions, and life experiences we hire individuals within the community who are passionate about making a difference. When you join BACR, you join a team with leaders, doers, and big thinkers, who are committed to giving back to their community. Our culture is one that encourages, supports, and celebrates our diversity and looks to expand and build it constantly. We are committed to creating a culture of inclusivity, where there are opportunities for all, everyone feels like they belong, and different perspectives are valued. No matter what your experience is - you CAN make a difference! Thank you for your interest in a career at BACR! BACR staff make a lasting impact across California, serving tens of thousands of children, youth, and families every day. BACR staff continue to create meaningful change in every community we serve. We continually witness the strength and resilience of the individuals and families we serve who are often those most adversely impacted by systemic racism, poverty, and inequitable access to resources and opportunities. BACR has remained steadfast to our mission: We work in the heart of our communities to foster generational change. We are grateful for the opportunity to support communities throughout the Bay Area, promoting resilience, health and justice and to our dedicated staff who serve those communities with compassion, passion, creativity and talent.

Compassion – We approach all we do with a caring heart and a people-centered mindset. Curiosity – We challenge ourselves to learn, stretch, grow, and innovate. Humility – We acknowledge our own limits and actively appreciate others’ perspectives and lived experiences. Integrity – We value and respect the trust given to us by our communities. We operate with honesty, accountability, and consistency. Joy – We lead with gratitude, sprinkle in humor, and lift each other’s spirits.