Junior Business Analyst: Discovery & AI Enthusiast

Brooksource; Cincinnati (OH); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive medical, dental, vision

401k with company match

Paid time off and holidays

Job summary

Brooksource is seeking a Junior Business Analyst to join our Technology team in Cincinnati, hybrid work. The role involves working with external customers, gathering business requirements, documenting processes, and helping translate discovery outcomes into actionable specifications.

You will design and facilitate customer discovery sessions, map processes, and assist with testing and validation. The ideal candidate has strong communication, analytical, and organizational skills, and is eager to

Qualifications

• Must have strong analytical, communication and problem-solving skills.
• Excellent written and verbal communication with non-technical audiences.
• Strong customer presence and interpersonal skills for external customers.
• Detail-oriented with ability to manage requirements, decisions and follow-ups.
• Comfortable asking thoughtful questions and challenging assumptions.
• Able to collaborate across departments and with various stakeholders.
• Willing to learn new technologies, systems, and processes.
• Open to occasional travel for customer meetings and sessions.
• Genuine desire to grow in a technology-focused role.

Responsibilities

• Meet with stakeholders and customers to understand business needs and goals.
• Document requirements, processes, workflows, decisions and success criteria.
• Create user stories, acceptance criteria and process maps.

Skills

Analytical thinking

Communication skills

Customer presence

Detail oriented

Questioning curiosity

Collaboration

Learning new technologies

Travel willingness

Growth mindset

Education

Bachelor's degree

Tools

CRM

ERP

Project management tools

Job description

Brooksource is seeking a Junior Business Analyst to join our Technology team in Cincinnati, hybrid work. The role involves working with external customers, gathering business requirements, documenting processes, and helping translate discovery outcomes into actionable specifications.

You will design and facilitate customer discovery sessions, map processes, and assist with testing and validation. The ideal candidate has strong communication, analytical, and organizational skills, and is eager to