Junior B2B Account Manager – Tech & Digital Assets

Corporation Service Company; Wilmington (DE); Hybrid; USD 36.000 - 48.000; Vollzeit

Benefits dieser Stelle

Hybrid work model

Training and mentorship

Growth opportunities

Competitive benefits

Zusammenfassung

Corporation Service Company in Wilmington, DE is hiring a Junior Account Manager to support global B2B clients in a technology and internet/web services environment. You will serve as the primary contact for clients needing assistance with CSC’s internet products, resolve inquiries, and guide clients through troubleshooting to protect and secure their digital assets.

The role emphasizes client satisfaction, collaboration with internal teams, and growth opportunities.

Qualifikationen

• Experience in a customer-centric environment.
• Effective written and verbal communication skills.
• Ability to think critically and be solution oriented.
• Strong Microsoft Office skills including Excel, Word, and Outlook.

Aufgaben

• Respond promptly to client inquiries via chat, phone or email to manage a portfolio of domain names and digital assets.
• Build and maintain client relationships by understanding each client's needs.
• Troubleshoot and resolve client orders and inquiries related to domain names, DNS, certificates, branding, billing, and technical issues.

Kenntnisse

Customer service

Communication

Problem solving

Team collaboration

Adaptability

Tools

MS Excel

MS Word

MS Outlook

Jobbeschreibung

Corporation Service Company in Wilmington, DE is hiring a Junior Account Manager to support global B2B clients in a technology and internet/web services environment. You will serve as the primary contact for clients needing assistance with CSC’s internet products, resolve inquiries, and guide clients through troubleshooting to protect and secure their digital assets.

The role emphasizes client satisfaction, collaboration with internal teams, and growth opportunities.