Junior Automotive Service Advisor

CSN Collision; Texas; In loco; USD 30.000 - 40.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive pay

On-the-job training

Friendly, team-oriented work environment

Advancement opportunities

Long-standing, family-owned organization

Descrizione del lavoro

A leading automotive repair shop is seeking a Junior Service Advisor to support customer interactions and service coordination. The role requires strong communication skills and a positive attitude. Ideal for individuals with a high school diploma, this entry-level position offers on-the-job training and opportunities for advancement. Join a friendly, team-oriented environment focused on delivering quality service and a great customer experience in Wisconsin. No prior experience required, just a willingness to learn.

Competenze

• Customer service or retail experience preferred.
• No prior automotive experience is required; training will be provided.
• Valid driver's license preferred.

Mansioni

• Greet customers in person and over the phone.
• Assist with scheduling appointments and vehicle drop-offs.
• Support service advisors with repair updates and documentation.
• Communicate basic repair information and timelines to customers.
• Maintain accurate customer and repair records.
• Help manage daily front-desk workflow.
• Deliver a friendly, professional customer experience.
• Learn shop systems, repair processes, and service procedures.

Conoscenze

Strong communication and people skills

Positive attitude and willingness to learn

Basic computer skills

Multitasking in a fast-paced environment

Formazione

High school diploma or equivalent

Descrizione del lavoro

Overview

About Kenneth’s Car Care

Founded in 1976, Kenneth’s Car Care is the largest independently owned body and mechanic shop in Kingwood. We take pride in delivering quality repairs and exceptional customer service while maintaining a supportive, team-focused culture.

We are currently seeking a Junior Service Advisor — an excellent opportunity for someone looking to begin a career in the automotive industry.

Position Summary

The Junior Service Advisor is an entry-level role designed for individuals with strong customer service skills who want to learn the automotive repair process. This position supports senior advisors and assists customers with scheduling, communication, and basic service coordination.

No prior automotive experience is required — we are willing to train the right candidate.

Key Responsibilities

• Greet customers in person and over the phone
• Assist with scheduling appointments and vehicle drop-offs
• Support service advisors with repair updates and documentation
• Communicate basic repair information and timelines to customers
• Maintain accurate customer and repair records
• Help manage daily front-desk workflow
• Deliver a friendly, professional customer experience
• Learn shop systems, repair processes, and service procedures

Qualifications

• High school diploma or equivalent
• Customer service or retail experience preferred
• Strong communication and people skills
• Positive attitude and willingness to learn
• Basic computer skills
• Ability to multitask in a fast-paced environment
• Valid driver’s license preferred

What We Offer

• Competitive pay
• On-the-job training
• Friendly, team-oriented work environment
• Advancement opportunities within the company
• Long-standing, family-owned organization