Entry-Level Auto Service Advisor — Learn & Grow

CSN Collision; Houston (TX); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

On-the-job training

Friendly, team-oriented work

Advancement opportunities

Long-standing, family-owned

Job summary

Kenneth’s Car Care in Kingwood, TX, is seeking a Junior Service Advisor. This entry-level role supports senior advisors and helps customers with scheduling, vehicle drop-offs, and basic service coordination to ensure smooth shop operations and a positive client experience.

No automotive experience is required — we provide training. You will greet customers, manage front-desk workflows, relay repair updates, and maintain accurate records while learning shop systems and repair procedures to

Qualifications

• High school diploma or equivalent
• Customer Service Or Retail Experience Preferred
• Strong communication and people skills
• Positive attitude and willingness to learn
• Basic computer skills
• Ability to multitask in a fast-paced environment
• Valid driver’s license preferred

Responsibilities

• Greet customers in person and over the phone
• Assist with scheduling appointments and vehicle drop-offs
• Support service advisors with repair updates and documentation
• Communicate basic repair information and timelines to customers
• Maintain accurate customer and repair records
• Help manage daily front-desk workflow
• Deliver a friendly, professional customer experience
• Learn shop systems, repair processes, and service procedures

Skills

Customer service

Communication skills

People skills

Education

High school diploma or equivalent

Job description

Kenneth’s Car Care in Kingwood, TX, is seeking a Junior Service Advisor. This entry-level role supports senior advisors and helps customers with scheduling, vehicle drop-offs, and basic service coordination to ensure smooth shop operations and a positive client experience.

No automotive experience is required — we provide training. You will greet customers, manage front-desk workflows, relay repair updates, and maintain accurate records while learning shop systems and repair procedures to