Junior Auto Service Advisor — Customer-Focused & Tech-Savvy

Lexus LC; Maplewood (MN); Hybrid; USD 25,000 - 30,000; Full time

Benefits offered by this job

Pay starting at $18.50 per hour with a

Family Owned and Operated- 90+ years

Medical, Dental, and Vision Insurance,

Paid Vacation and Sick Time

Discounts on products, services, and

Extensive and ongoing training with

Job summary

The Ed Napleton Automotive Group in Maplewood, MN is seeking a Junior Service Advisor to act as a liaison between customers and technicians, presenting repair recommendations and keeping customers informed during service. Pay starts at $18.50 per hour with a $200 CSI bonus, plus medical, dental and vision insurance, 401k, paid vacation and sick time, generous employee discounts and extensive training.

Responsibilities include greeting customers in the service drive, writing repair orders with

Qualifications

• Exceptional customer service skills.
• Willingness to undergo a background check and drug screen.
• 18+ years of age or older to comply with the company driving policy.

Responsibilities

• Meet and greet the customer in the service drive.
• Write repair orders for customers with full transparency of cost and time estimates.
• Provide exceptional and timely communication-keeping customers updated throughout the process.
• Exhibit a positive attitude and strong work ethic with customers and co-workers.
• Utilize cutting edge Fixed Operations Technology.
• Other duties as assigned by management.

Skills

Exceptional Customer Service Skills

Tech Savvy

Tools

Fixed Operations Technology

Job description

The Ed Napleton Automotive Group in Maplewood, MN is seeking a Junior Service Advisor to act as a liaison between customers and technicians, presenting repair recommendations and keeping customers informed during service. Pay starts at $18.50 per hour with a $200 CSI bonus, plus medical, dental and vision insurance, 401k, paid vacation and sick time, generous employee discounts and extensive training.

Responsibilities include greeting customers in the service drive, writing repair orders with