Junior Adoption Architect

Jobtailor; McKinney (TX); Hybrid; USD 70,000 - 90,000; Full time

Job summary

Red Hat in the United States is offering the 10-month FASTER Program for onboarding and developing technical careers in Cloud, Automation, and AI. Participants will gain hands-on experience, certifications, and exposure to enterprise solution architecture.

The role includes co-facilitating customer discussions, shadowing senior architects, and supporting product adoption while traveling to customer sites and working both in Red Hat offices and remotely.

Qualifications

• Interest in open source technology and building a tech career.
• Strong technical foundation in computing, IT, AI, or related fields.
• Experience applying analytical, problem-solving skills in IT projects.
• Motivation for self-directed learning on new technologies.
• Experience with Red Hat products or related OSS preferred.
• Scripting with Python or Bash is a plus; Java or Go a plus.
• Customer-focused mindset and ability to meet client goals.
• Willingness to travel to customer sites and work in-person or remotely.
• Excellent written and verbal communication and presentation skills.
• Ability to work independently and with teams.

Responsibilities

• Participate in the 10-month FASTER Program, a comprehensive onboarding and development program.
• Participate in structured training and attain industry-recognized certifications.
• Build hands-on skills spanning Cloud, Automation, and AI solutions.
• Present standard technical content and support workshops.
• Co-facilitate customer discussions to gather actionable technical insights.
• Shadow senior architects to learn how engagements are run and documented.
• Advance product adoption and drive product consumption.
• Develop practical understanding of enterprise solution architecture and tools.
• Identify technical blockers and deliver customer value.
• Participate in customer engagements and architecture reviews.
• Partner with account teams to educate customers and prove platform value.

Skills

Cloud Solutions

Automation

AI Solutions

Python Scripting

Java Programming

Go Programming

Bash Scripting

Enterprise IT

Education

Computer Science

IT Certifications

Tools

Red Hat Open Practices

Account Planning Tools

Job description

• Participate in the 10-month FASTER Program, a comprehensive onboarding and development program
• Participate in structured training and attain industry-recognized certifications
• Build hands-on skills spanning Cloud, Automation, and AI solutions
• Present standard technical content and support workshops
• Co-facilitate customer discussions alongside experienced team members to gather actionable technical insights
• Shadow senior architects to learn how technical engagements are run and documented
• Advance product adoption and drive product consumption
• Develop practical understanding of enterprise solution architecture, account planning tools, and Red Hat Open Practices
• Identify technical blockers and deliver customer value
• Participate in customer engagements and architecture reviews
• Partner with account teams to eliminate technical and organizational blockers, educate customers, and prove platform value
• Build support networks with peers, manager, mentor, and other Red Hat associates
• Focus on personal and professional development while growing a career at Red Hat

Requirements

• Passion and curiosity for open source technology and desire to build a career within the Tech industry and expertise in emerging technologies
• Strong technical skills in computer science, IT, AI, or related fields gained through university programs, upskilling bootcamps, certificate programs, military experience, etc.
• Demonstrated experience applying technical, analytical, and problem-solving skills in an Enterprise IT-related project
• Motivation to engage in self-directed learning on new technologies
• Experience with Red Hat products and/or related Open Source technologies preferred
• Exposure to scripting languages such as Python or Bash is a plus
• Exposure to programming languages such as Java or Go is a plus
• Desire to be customer-focused, understand customer needs, and assist them in achieving their goals
• Ability to travel to customer sites and work both in-person at a Red Hat office as well as remotely
• Effective written and verbal communication and presentation skills
• Ability to work independently and collaboratively with internal teams and external customers
• Full professional proficiency in written and spoken English
• Ability to work without a need for current or future visa sponsorship
• No explicit minimum years of experience stated

Core Competencies

Demonstrates strong technical skills in Cloud, Automation, and AI solutions, with a focus on customer engagement and enterprise solution architecture. Proficient in self-directed learning and applying analytical problem-solving skills in IT-related projects.

Highest-signal resume keywords

• Cloud Solutions
• Automation
• AI Solutions
• Red Hat Products
• Python Scripting

Hard Skills

• Computer Science
• IT
• Analytical Skills
• Problem-Solving Skills
• Enterprise IT
• Java Programming
• Go Programming
• Bash Scripting
• Technical Documentation
• Account Planning Tools

Soft Skills

• Effective Communication
• Presentation Skills
• Customer-Focused
• Collaborative Work
• Self-Directed Learning

Certifications & Qualifications

• Industry-Recognized Certifications

Industry Keywords

• Open Source Technology
• Technical Insights
• Product Adoption
• Technical Blockers
• Enterprise Solution Architecture

Tools & Technologies

• Red Hat Open Practices
• Customer Engagement Tools
• Technical Support Networks