Junior Admissions Support Counselor Onsite

Grand Canyon Education, Inc.; Phoenix (AZ); On-site; USD 17,000 - 24,000; Part time

Job summary

Grand Canyon Education, Inc. seeks Junior Admission Support Counselors to assist with student registration and recruitment activities within the Student Contact Center, working closely with University Admissions Counselors.

The role supports prospective student outreach and campus programs while promoting the university’s mission. The position requires strong communication skills, proficiency with Microsoft Office and CRM systems, and the ability to guide applicants through the free application

Qualifications

• Enrolled as a full-time student (online in AZ or campus) in a Bachelor’s program or Master’s program.
• Maintain a 2.0 GPA as an undergraduate or 3.0 GPA as a graduate student.
• Maintain good financial and academic standing with the University.

Responsibilities

• Effectively builds relationships and trust over the phone with students, parents, or high school administrators, who may not be familiar with GCU while sharing their GCU student experience.
• Proficient use of University systems to execute multiple tasks for recruitment purposes.
• Organizes time effectively so all prioritized work is completed in a timely manner and desired contact rates are achieved to ensure service quality.
• Guiding prospective students through the free application and enrollment process to eliminate any obstacles or misunderstandings in the admissions process while assisting with the collection of admissions paperwork and other documents so student milestones are achieved.
• Coordinate virtual and onsite visitations and meetings for University Admissions Counselors.
• May serve as the first point of contact for prospective students inquiring about various collegiate programs of study while working directly with local and out of state potential students who have either graduated High School or are approaching their graduation date.

Skills

Excellent communication

Multitasking

MS Office

Education

Enrolled as a student (GCU)

Tools

CRM

Calabrio

Jabber Phone System

MS Office

Job description

Grand Canyon Education, Inc. seeks Junior Admission Support Counselors to assist with student registration and recruitment activities within the Student Contact Center, working closely with University Admissions Counselors.

The role supports prospective student outreach and campus programs while promoting the university’s mission. The position requires strong communication skills, proficiency with Microsoft Office and CRM systems, and the ability to guide applicants through the free application