Admissions Support Counselor, Junior – Onsite Outreach

Grand Canyon Education, Inc.; Phoenix (AZ); On-site; USD 17,000 - 19,000; Part time

Job summary

Grand Canyon Education, Inc. seeks Junior Admission (NFWS) Support Counselors to assist with student registration and recruit prospective students as part of the Student Contact Center.

The role works closely with full-time Admissions Counselors, guiding applicants through the free application and enrollment process while coordinating visits for counselors and responding to inquiries about programs. Onsite in Phoenix, hours vary by semester.

Qualifications

• Highly motivated with a passion for student success and GCU's Christian mission.
• Excellent communication skills with a strong ability to multitask throughout your shift.
• Computer Skills: Proficient with the Microsoft Office suite; other systems knowledge desired.
• Writing and Communication Skills: Ability to effectively communicate both verbally and in writing.

Responsibilities

• Build relationships and trust over the phone with students, parents, or high school administrators.
• Proficient use of University systems to execute recruitment tasks.
• Organize time effectively to meet contact rates and service quality.
• Guide prospective students through the free application and enrollment process; assist with admissions paperwork.
• Coordinate virtual and onsite visitations and meetings for Admissions Counselors.
• Serve as first contact for inquiries about various programs and prospective students.

Skills

Communication

Multitasking

MS Office

CRM systems

Verbal/written communication

Education

GCU student status

Tools

CRM

Quick Connect

Jabber Phone System

Calabrio

MS Office

Job description

Grand Canyon Education, Inc. seeks Junior Admission (NFWS) Support Counselors to assist with student registration and recruit prospective students as part of the Student Contact Center.

The role works closely with full-time Admissions Counselors, guiding applicants through the free application and enrollment process while coordinating visits for counselors and responding to inquiries about programs. Onsite in Phoenix, hours vary by semester.