Jr. System Administrator (Documentum)

Akima; Bethesda (MD); Remote; USD 90,000; Full time

Job summary

An innovative firm is seeking a Jr. Documentum Systems Administrator to join a dynamic team dedicated to providing technical support for the Documentum platform. This role involves resolving incidents, managing user issues, and performing system monitoring and administration. With a commitment to innovation and diversity, the company offers a supportive work environment where your contributions will directly impact the success of federal projects. Enjoy a competitive salary and comprehensive benefits, including medical, dental, and 401(k) plans, as well as opportunities for professional growth.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Paid Time Off (PTO)

Qualifications

• 2+ years of experience in Documentum administration and maintenance.
• Experience with creating and running DQL and API scripts.

Responsibilities

• Monitor Enterprise Content Management queue and resolve incidents.
• Create and manage Documentum ACLs, users, and folders.

Skills

Documentum Administration

DQL and API Scripts

User Support Tools (ServiceNow, Jira)

Troubleshooting Skills

Education

Bachelor’s degree in Computer Science

Tools

ServiceNow

Jira

Putty

Remote Desktop

Citrix

Job description

Akima Data Management (ADM), an Akima company, is not just another federal IT contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.

At ADM, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.

For our shareholders, ADM provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.

For our government customers, ADM delivers agile and innovative cloud and IT services and solutions that enable mission dominance.

As an ADM employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.

Job Summary:

Akima Data Management is looking for a Jr. Documentum Systems Administrator to join our team. This individual will work within a large team of experienced technical professionals to provide technical support to the Documentum platform and its components.

Responsibilities

1. Monitor Enterprise Content Management (ServiceNow Helpdesk) queue and resolve incidents and technical tasks as Tier 1 and Tier 2 engineer in compliance with approved SLAs.
2. Monitor, update, assign and resolve user issues and tickets.
3. Analyze issues and include details in tickets before escalating work to Sr. Engineers.
4. Create and manage Documentum ACLs, groups, users, folders, and other Documentum objects.
5. Create and run DQL scripts.
6. Perform daily and weekend monitoring and verification support of the systems in all environments and record findings.
7. Perform Documentum administration, monitoring, and verification tasks, including testing platform and component version upgrades.
8. Assist with migration of EDRMP supported components.
9. Provide ad-hoc reports and documentation.
10. Perform monthly system vulnerability reviews.
11. Perform other tasks as assigned by SME and PM/PgM.

Qualifications

1. 2+ years of experience in Documentum administration and maintenance.
2. Knowledge of OpenText Documentum products.
3. Experience with creation and configuration of Documentum ACLs, users, groups, cabinets, and folders.
4. Experience with creating and running DQL and API scripts and commands from text and Microsoft Excel files.
5. Experience in administration, monitoring, and troubleshooting Documentum server and client products and applications running on Linux and Windows servers.
6. Experience with server access tools such as Putty, Remote Desktop, Citrix, and others.
7. Experience in troubleshooting user issues and communicating with customers and management.
8. Experience with user support tools such as ServiceNow and Jira.
9. Bachelor’s degree in Computer Science, Informatics, Computer Engineering, or other related fields.
10. Must be a US Citizen or Green Card Holder to obtain a Public Trust Clearance.

Job ID

2025-16991

Work Type

Remote

Pay Range

$90,000.00

Benefits

The company offers a comprehensive benefits program, including medical, dental, vision, life insurance, 401(k), and a range of other voluntary benefits. Paid Time Off (PTO) is offered to regular full-time and part-time employees.

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