JR. ServiceNow Developer

CACI; United States; On-site; USD 73,000 - 149,000; Full time

Job summary

CACI is seeking a JR. ServiceNow Developer with 1-3 years of experience managing the ServiceNow platform, ITSM processes, and working in an Agile Scrum environment. The role emphasizes ITIL practices and portal development using Employee Center Pro.

A TS/SCI with Poly is required. You will configure Service Portal, develop widgets, manage users and ACLs, and collaborate with Scrum teams to deliver reliable ServiceNow solutions.

Qualifications

• Experience with ServiceNow Development using Business Rules, Client Scripts, UI Actions, ITSM
• Familiarity with workflow management in commercial and federal sectors
• ServiceNow CSA/ITIL4 related certifications encouraged but not mandatory
• Must have strong communication and teamwork in a fast-paced Agile environment
• Security clearance requirement: TS/SCI with Poly

Responsibilities

• Performing ServiceNow Service Portal configurations and deployments
• Developing Service Portal widgets and capabilities
• Ensuring software quality through testing for bugs and performance
• Leveraging UI policies, UI actions, and client scripts
• Implementing ServiceNow users, groups, roles, and ACL management
• Collaborating with Scrum Master and other developers and documenting design and code techniques

Skills

ServiceNow platform

Agile / Scrum

Communication

Team collaboration

Education

IT-related certification (CSA or equiv)

Security+ / TS/SCI with poly

Tools

ServiceNow

HTML

XML

Job description

Job Title: JR. ServiceNow Developer

Job Category: Information Technology

Time Type: Full time

Minimum Clearance Required to Start: TS/SCI with Polygraph

Employee Type: Regular

Percentage of Travel Required: None

Type of Travel: None

CACI is seeking a highly motivated ServiceNow Developer that has 1- 3 years’ experience managing the ServiceNow platform or similar, following ITIL methodology with the main emphasis on ITSM and record producer business processes. The role includes installing, troubleshooting, and developing ServiceNow applications using an Agile framework and Scrum methodology. The role also includes designing and developing portal applications using ServiceNow’s Employee Center Pro.

Responsibilities

• Performing ServiceNow Service Portal configurations and deployments
• Developing Service Portal widgets and capabilities
• Ensuring that the software behaves as designed by testing it for bugs and performance during all stages of the development process
• Leveraging UI policies, UI actions, and client scripts
• Implementing ServiceNow users, groups, roles, and ACL management
• Working with other developers and Scrum Master to communicate current development effort status and any blockers in the daily Scrum meetings
• Assisting with maintaining detailed documentation of application design and code generation techniques during the during the development process

Required Qualifications

• Current IAT Level II Certification - Security+ or equivalent certification
• Excellent communication and people skills and work well in a fast-paced team environment
• Experience with ServiceNow Development using:
• Business Rules
• Client Scripts
• UI Actions
• ITSM
• Understanding of best practices across both commercial and federal sectors as it relates to workflow and process management.
• TS/SCI with Ploy

ServiceNow Certified System Administrator (CSA) course to be completed within 60 days of start (certification not mandatory)

Desired Qualifications

• JavaScript
• Web technologies - HTML or XML
• Employee Center Pro
• Experience in scrum and agile frameworks for development to include task management, performing stand-ups and sprint reviews, gathering requirements, and creating documentation.
• ITIL4 certification
• ServiceNow developer certification, preferably Certified System Administrator (CSA)

What You Can Expect

A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

An environment of trust.

CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.

Pay Range

There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.

The proposed salary range for this position is:

$72,700 - $149,200

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.