Jr. Account Representative

Russell Tobin; South Jordan (UT); On-site; USD 29,000 - 30,000; Full time

Job summary

Pride Global is seeking a Jr. Account Representative in South Jordan, UT to handle high-volume inbound calls related to brokerage accounts and financial services. You will deliver accurate, efficient support and work within a fast-paced team to meet performance metrics.

Recent grads are welcome; a college degree or 2–5 years in a financial services call center is preferred. This on-site role offers growth within a performance-driven environment.

Qualifications

• College Degree OR 2–5 years of call center experience in financial services preferred.
• Strong communication and problem-solving skills.
• Ability to multitask and stay calm under pressure.
• Professional, career-driven with commitment to delivering world-class service.

Responsibilities

• Handle high-volume inbound calls from clients regarding brokerage accounts and financial products.
• Provide accurate, efficient, and courteous service while meeting performance metrics.
• Troubleshoot issues and offer effective solutions to improve the client experience.
• Maintain knowledge of brokerage operations, financial products, and digital service tools.
• Collaborate in a fast-paced, team-oriented environment and manage multiple priorities.

Skills

Communication

Problem solving

Multitasking

Professional demeanor

Education

College Degree

Job description

Pride Global and its affiliates are an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Jr. Account Representative - South Jordan, UT (Recent grads are welcome)

Description:

We are seeking motivated and customer-focused professionals to join our team as Financial Representatives. This role is primarily focused on handling high-volume inbound calls within a call center environment, providing exceptional support to clients in the financial services sector.

Hourly Payment: $20,99 - $22.99

Responsibilities:

Respond to inbound client calls regarding brokerage accounts, cash management products, online and mobile platforms, and general account or financial inquiries.

Deliver accurate, efficient, and professional service while consistently meeting departmental performance metrics.

Troubleshoot issues and provide effective solutions to enhance the client experience.

Maintain a strong knowledge of brokerage operations, financial products, and digital service tools.

Work collaboratively in a fast-paced, team-oriented environment.

Adapt quickly to change and manage multiple priorities in a busy service center.

Qualifications:

College Degree OR previous contact center / call center experience from 2 - 5 years (financial services background strongly preferred).

Strong communication and problem-solving skills.

Ability to multi-task and remain calm under pressure.

Highly professional, career-driven, and committed to delivering world-class customer service.

What We Offer:

Opportunity to gain valuable experience in the financial services industry.

Professional growth in a performance-driven, client-focused environment.

Pride Global and its affiliates are an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Pride Global and its affiliates are a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.

Accommodations

We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.

Only applicable for San Francisco Candidates:

Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.