Jr. Account Manager - SAFE Transportation

Dynamic Connections; Emeryville (CA); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Competitive compensation and benefits

Performance-based incentives

Professional development opportunities

Job summary

Dynamic Connections is seeking an experienced Account Manager to join their team in Emeryville, California. The role requires managing complex shipments and ensuring exceptional customer service while thriving in a quick-paced environment.

The ideal candidate will possess strong problem-solving abilities, exceptional communication skills, and the capacity to work collaboratively with team members. A successful candidate can expect a competitive salary, benefits, and opportunities for professional growth.

Qualifications

• Experience in a customer-facing role with a focus on delivering value.
• Ability to thrive in a fast-paced, time-sensitive environment.
• Strong judgment and problem-solving skills.

Responsibilities

• Track shipments, price and quote, dispatch carrier partners.
• Ensure a best-in-class customer experience.
• Manage complex, high-stakes shipments efficiently.

Skills

Customer service focus

Problem-solving skills

Communication skills

Microsoft Office proficiency

Job description

Who are we? SAFE Transportation (Powered by Dynamic Connections) is a premier, high‑touch freight brokerage that provides intelligent, reliable logistics solutions for customers ranging from Fortune 10 companies to small, privately owned manufacturers across North America. Every shipment we manage is handled with precision, clear communication, and accountability – delivering peace of mind and a seamless transportation experience. In an industry where the cost of failure is high, we’ve built our reputation by doing things the right way and following through every step of the way.

At SAFE, we treat our employees the way we treat our customers – with honesty, integrity, and respect. We operate as collaborative teams where everyone contributes, supports one another, and takes ownership of their work. While some tasks are handled individually, every role is part of the bigger picture, and success comes from working together. Through our partnership with Dynamic Connections, we combine our personalized, high‑touch service with leading technology, resources, and training to support our people and customers alike. We have a positive, transparent, and team‑oriented culture, and we provide meaningful opportunities for growth to those who are accountable, driven, and ready to build a long‑term career.

Who We’re Looking For

• At SAFE, we manage complex, high‑stakes shipments while making logistics seamless for our customers. As an Account Manager, you’ll be at the center of creating and executing solutions that provide reliability, peace of mind, and exceptional service.
• You’ll join a tight‑knit operations team that works collaboratively to support our diverse portfolio of customers. Day‑to‑day, you’ll be responsible for tracking shipments, pricing and quoting, dispatching carrier partners, and ensuring a best‑in‑class customer experience. Transportation moves fast, priorities can shift quickly, and every shipment matters – so we look for people who thrive under pressure, take ownership, and enjoy solving problems in real time.
• If you are accountable, hardworking, and a team player who values both customer success and collaboration, SAFE offers a challenging, fast‑paced, and rewarding environment where you can build a meaningful career – not just take a job.

What You Will Bring to This Role

• Ability to thrive in a fast‑paced, time‑sensitive environment.
• Tenacity and persistence; you see challenges through to successful outcomes.
• Strong judgment and problem‑solving skills.
• Experience in a customer‑facing role with a clear focus on delivering value.
• Exceptional communication skills; you build trust, foster relationships, and ensure customer needs are met.
• Strong computer skills and proficiency with Microsoft Office.

To Be Successful in This Role, You Are

• Exceptionally detail‑oriented. You catch errors before they become problems and take pride in getting things right the first time.
• High energy and focused. SAFE is a fast‑paced, high‑accountability environment, and you thrive under pressure and deadlines.
• Self‑motivated. You take ownership of your work and consistently perform at your best without needing constant oversight.
• Highly collaborative. You actively support your teammates and work together to ensure success for customers and the team.
• A relationship‑builder. You care deeply about your customers and carriers, treating their business as if it were your own and fostering long‑term partnerships.

Our pledge to you and what we offer

• This is a full‑time, permanent position working with SAFE’s close‑knit, high‑performing team. You’ll be part of a collaborative environment where every contribution matters.
• Competitive compensation and benefits, including tools and technology to help you do your best work.
• Performance‑based incentives where results are recognized quickly, and clear opportunities for advancement for high performers.
• Real professional development. SAFE invests in your growth, offering training, mentorship, and opportunities to expand your skills and career.
• A culture rooted in integrity, teamwork, and accountability. We celebrate successes together, host team events, and recognize contributions in meaningful ways.

SAFE is committed to building a diverse, inclusive, and supportive workplace. We value people who are accountable, collaborative, and driven to make a difference – people who want to build a long‑term career, not just a job.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.