Jr. Account Executive

Infonikka; Fremont (CA); Hybrid; USD 60,000 - 90,000; Full time

Job summary

Infonikka is seeking an Account Executive to identify business opportunities and manage customer relationships in Fremont, CA. The role focuses on preserving and expanding the customer base while balancing customer orientation with a results-driven approach.

Ideal candidates will have sales experience, strong communication skills, and the ability to turn opportunities into long-term profitable relationships built on trust and mutual satisfaction.

Qualifications

• Proven experience as an Account Executive, or in other sales/customer service role.
• Knowledge of market research, sales and negotiating principles.
• Outstanding knowledge of MS Office; knowledge of Salesforce is a plus.
• Excellent communication/presentation skills and ability to build relationships.
• Organizational and time-management skills.
• A business acumen.
• Enthusiastic and passionate.

Responsibilities

• Manage the entire sales cycle from finding a client to securing a deal.
• Unearth new sales opportunities through networking and turn them into long term partnerships.
• Present products to prospective clients.
• Provide professional after-sales support to enhance the customers' dedication.
• Remain in frequent contact with the clients in your responsibility to understand their needs.
• Respond to complaints and resolve issues aiming to customer contentment and the preservation of the company's reputation.
• Negotiate agreements and keep records of sales and data.

Skills

Account Executive experience

Sales / customer service

MS Office proficiency

Sales cycle management

Relationship building

Tools

MS Office

Salesforce

Job description

We are looking for a competent Account Executive to find business opportunities and manage customer relationships. You'll be directly responsible for the preservation and expansion of our customer base. The ideal candidate will have talent in sales and experience in customer service. We expect you to be a reliable professional able to achieve balance between customer orientation and a results-driven approach. The goal is to find opportunities and turn them in long-term profitable relationships based on trust and mutual satisfaction.

Requirements

Experience

1-2 years

Other requirements

• Proven experience as an Account Executive, or in other sales/customer service role
• Knowledge of market research, sales and negotiating principles
• Outstanding knowledge of MS Office; knowledge of Salesforce is a plus
• Excellent communication/presentation skills and ability to build relationships
• Organizational and time-management skills
• A business acumen
• Enthusiastic and passionate

Responsibilities

• Manage the entire sales cycle from finding a client to securing a deal
• Unearth new sales opportunities through networking and turn them into long term partnerships
• Present products to prospective clients
• Provide professional after-sales support to enhance the customers' dedication
• Remain in frequent contact with the clients in your responsibility to understand their needs
• Respond to complaints and resolve issues aiming to customer contentment and the preservation of the company's reputation
• Negotiate agreements and keep records of sales and data