Journeyman Shop Technician - NM

Southwest Jcb; Las Cruces (NM); On-site; USD 24,796 - 38,572; Full time

Job summary

Southwest JCB in Las Cruces, NM seeks a Shop Technician to diagnose and repair JCB equipment in a busy shop. You will source parts, manage customer and warranty communications, and maintain company assets.

The role centers on performing quality maintenance and troubleshooting while delivering top customer service. Requirements include 3+ years with construction equipment, a high school diploma, basic math, and a valid driver’s license.

Qualifications

• Minimum 3 years of experience repairing and maintaining construction equipment.
• High school diploma or equivalent; basic math skills.
• Computer literate with the ability to process information.
• Ability to communicate, prioritize, and manage time effectively.
• Physically able to lift up to 75 lbs.
• Valid driver’s license and acceptable driving record.
• Willingness to work independently and adhere to safety policies.

Responsibilities

• Diagnose and repair equipment and components in a shop setting.
• Source and order parts to fix repairs correctly the first time.
• Work on various JCB machines in a shop environment.
• Perform preventative maintenance as directed.
• Communicate progress with the Service Manager and customer for satisfaction.
• Use company vehicles and tooling properly and keep assets safe and clean.
• Complete all paperwork promptly (work orders, parts, time).
• Adhere to all company policies and procedures.

Skills

Communication skills

Time management

Ability to work with minimal superv.

Physically able to lift 75 lbs

Valid driver’s license

Education

High school diploma or equivalent

Tools

Computer literate

Job description

Job Details

Job Location: Las Cruces - Las Cruces, NM 88005

Shop Technician

Title: Shop Technician

Job Type: Hourly / Non-Exempt

Department: Service

Supervisor: Service Manager

Location: Las Cruces, NM

SUMMARY

As a Shop Technician for Southwest JCB, you will be an integral member of our service department in our Las Cruces, NM branch. The shop technician will be responsible for diagnosing and repairing various JCB equipment machines and components in a shop environment. This includes diagnosing, ordering parts, customer and warranty reporting, customer communications, and maintaining company assets. The position’s primary focus is to [perform quality maintenance, diagnose, and troubleshoot equipment] while providing the highest level of customer service and satisfaction.

Responsibilities

• Diagnose and repair equipment and components
• Properly source and order parts to get the repair fixed correctly the first time
• Work in a shop environment on various JCB machines
• Perform preventative maintenance on JCB equipment in a shop environment as directed
• Communicate progress of repairs with both the Service Manager and the customer to ensure top customer satisfaction
• Use of company vehicles and special tooling properly, including maintaining all company-owned assets in a clean and safe manner
• Completing all paperwork promptly, including work orders, parts orders, time, etc.
• Adhere to all company policies and procedures
• Other duties and projects as assigned by direct management

Qualifications Education/Additional Requirements

• A minimum of 3 years of experience repairing and maintaining construction equipment
• A high school diploma or equivalent and basic math skills
• Computer literate with the ability to process information
• Ability to communicate, prioritize, and maintain time management
• Capable of accomplishing tasks independently without direct supervision
• Physically able to perform duties and lift to 75lbs.
• Maintain a great attitude toward work
• Adheres to company policies, procedures, and practices as required
• Acceptable driving record
• A history of safe work habits
• Driven, self-motivated with the ability to work with minimal supervision
• Valid Driver’s License/Acceptable Driving Record