Job File Coordinator

iicrc-careers; Olive Branch (MS); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

SERVPRO of Southaven & Horn Lake is seeking a proactive Job File Coordinator to serve as the liaison for customers, identify project requirements, and organize project documentation from start to finish. You will support Project Managers, ensure accurate records, create preliminary estimates using estimating software, and collaborate with other departments in a fast-paced office environment.

Strong customer service, organization, and attention to detail are essential.

Qualifications

• High school diploma or GED preferred.
• At least 1 year of customer service or office experience.
• Ability to multitask and remain detail oriented.
• Proficient in relevant computer applications.

Responsibilities

• Clear and efficient project communication with the customer and project stakeholders.
• Daily project oversight to include monitoring status, audit, and work-in-progress.
• Create preliminary estimate using estimating software.
• Review and validate job site documentation.
• Work closely with Project Managers to ensure thorough and accurate project documentation from beginning to end.
• Collaborate and assist with other departments, as needed.

Skills

Customer service

Office administration

Multitasking

Detail oriented

Computer literacy

Communication skills

Education

High school diploma or GED

Tools

Estimating software

Microsoft Office

Job description

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Job File Coordinator at SERVPRO of Southaven & Horn Lake-11851

The Job File Coordinator will work as a liaison for the customer to identify project requirements and specifications as well as administer and organize projects and support teammates. If you are self‑motivated, organized and have outstanding customer service skills, you could thrive in this environment!

Key Responsibilities

• Responsible for clear and efficient project communication with the customer and project stakeholders
• Daily project(s) oversight to include monitoring status, audit, and work-in-progress
• Create preliminary estimate using estimating software
• Review and validate job site documentation
• Work closely with Project Managers to ensure thorough and accurate project documentation from beginning to end
• Collaborate and assist with other departments, as needed

Position Requirements

• High school diploma/GED (preferred)
• At least 1 year of customer service and/or office-related experience
• Ability to multitask and to remain detail orientated
• Must be knowledgeable in relevant computer applications

Skills/Physical Demands/Competencies

This is a sedentary role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary. Ability to successfully complete a background check subject to applicable law.

Each SERVPRO Franchise is Independently Owned and Operated.